12 Days Kenya & Tanzania Safari: Explore Wildlife and Scenic Beauty
4.9
54 Ratings
Embark on a thrilling 12-day safari tour in Kenya and Tanzania, witness unique wildlife, diverse landscapes, and enchanting cultures. Book now and let the adventure begin!
Duration: 12 days
Cancellation: 1 day learn more
Highlights

NAIROBI – OL-PEJETA (220km: Approx. 4 Hours)

Ol Pejeta Conservancy - NAIROBI – OL-PEJETA (220km: Approx. 4 Hours)

Meal plan: Lunch, Dinner
07:30 hrs. Your driver/guide will pick you up from your Nairobi area hotel, Nairobi airport, or Nairobi area residence for the drive to Ol Pejeta.
We’ll travel through the central highlands and even make stops to view coffee and tea plantations along our route.
Arriving at Ol Pejeta, we’ll break for lunch and then embark on our first game drive of the safari!

There’s so much to see in this special reserve – six prides of lions roam these plains along with other big cats and African wild dogs. We’ll explore the endangered species enclosure – a large drive-through area, home to a great population of black rhinos.

Adding more fun to this versatile park is the Sweetwaters Chimpanzee Sanctuary – the only place in Kenya where you can observe these intelligent and fascinating creatures.

Ol Pejeta Conservancy - At Ol Pejeta Conservancy, travelers will witness the “Big Five,” rhinos, Gravy’s zebras, and rescued chimpanzees in their natural habitat, surrounded by stunning African landscapes.

Full day at Ol Pejeta Conservancy.

Ol Pejeta Conservancy - Ol Pejeta

Meal plan: Breakfast, Lunch, Dinner

Today shall be spent within Ol Pejeta exploring the wildlife-rich conservancy on private game viewing drives.
There is so much to see in this expansive conservancy and you shall be spoilt for choice.

Ol Pejeta – Lake Naivasha & Great Rift Valley (230Km – Approx. 4 hrs)

Rift Valley Province - There’s so much wildlife in Ol Pejeta – we’ll take an early morning game drive to see who we can spot before departing this lovely preserve.

We’re now headed through the Rift Valley on a scenic drive to Lake Naivasha. Along the way, we’ll stop at 74 m (243 ft) Thompson’s Falls to admire its dramatic cascades.
Continuing, we’ll arrive at Lake Naivasha in time for an afternoon boat safari across the lake. This is an easy, relaxing ride, sailing past hippos and exotic birdlife dotting the lake and its shores.

Nearby, we may spot antelope, zebra, buffalo, eland, and impala perhaps grazing on the shore.

We should also have time for a guided walking safari to nearby Crescent Island Game Sanctuary. It’s a quick walk to this small park where we’ll spot impala, gazelle, and other grazers close-by.

Lake Naivasha – Masai Mara: 240 km (Approx. 4-5 Hrs)

Masai Mara National Reserve - After breakfast, depart for the world-famous Masai Mara Reserve.

(Optional activity in Naivasha: visit to Hell’s Gate National Park at an extra USD 35 Per Person).

Our drive will take us past the dramatic rises and gorges of the Great Rift Valley, passing through Masai country.

The Masai Mara impresses visitors with its vast spaces but also with its amazing displays of wildlife, said to contain the greatest density of lions in the world.

We’ll arrive at the great park with plenty of time for an afternoon game drive. Over its rolling green hills and golden savannahs, we’ll be looking for the big cats, elephant, giraffe, ostrich, warthog, plus buffalo and more.

Masai Mara – full day

Masai Mara National Reserve - We’re at the greatest wildlife park in the world so let’s get up early to enjoy it! We’ll see the light breaking over the reserve, with fresh tracks of wildlife impressed on the morning dew.

The sun’s rays breaking through the park’s many iconic acacia trees signal new beginnings and great possibilities.

This is a day of unlimited game drives and fulfilling exploration. Sightings of lions are common on these plains and we will track the mighty creatures.
The park is also known as the place where the greatest movement of animals on the planet occurs – the Great Migration. If you are here during the migrating season (July – October) you’ll be witness to thousands and perhaps tens of thousands of gazelle, wildebeest, and zebra pouring into the park over the Mara River.
We’ll enjoy lunch by the river and if in season, watch the torrent of wildlife flood into the park. Also, nearby, we’ll look for hippos and crocodiles in their river habitat.
Rounding out your first-hand experience here.

Masai Mara Game Reserve – Serengeti Game Reserve. 370Km: Approx. 6-7 Hrs with stops

Serengeti National Park - Depart Masai Mara and proceed across the border into Tanzania and the Serengeti Game Reserve.

The Serengeti Game Reserve shares the same boundary and is an extension of the Masai Mara.

Ideally, the Masai Mara is an extension of the Serengeti.

It is well located for game viewing drives together with optional activities including balloon safari excursions and guided nature/bird walks.

Afternoon game viewing drive at the Serengeti.

Serengeti Game Reserve

Serengeti National Park - A full day game viewing drive as we explore this vast nature-rich wildlife reserve.

Options of morning and afternoon or full-day game viewing drives are available to you.

Serengeti is also a pride of its lions which have been fitted with radio-transmitter collars so that their movements may be tracked.

Other wildlife includes cheetah, zebra, giraffe, Thomson’s and Grant’s gazelle, eland, impala, klipspringer, hippo, and warthog.

Serengeti Game Reserve- Ngorongoro Crater. 200 Km: approx. 3-4 Hrs

Ngorongoro Conservation Area - Depart the Serengeti and proceed to the Ngorongoro Crater.

Descend to the crater floor for a day of game viewing in this natural wildlife habitat.

Picnic lunch at the crater floor.

Later ascend to the crater rim for your overnight.

The Ngorongoro Crater rim offers the finest sunset and sunrise views.

Ngorongoro Crater-Lake Manyara National Park. 70Km: Approx. 1.5 Hrs

Lake Manyara - After breakfast proceed to Lake Manyara with a stop at the local market of Karatu.

Game and bird watching drives at Lake Manyara.

We may see the famous tree-climbing lions unique to this park.

Lake Manyara- Amboseli National Park. 300Km: Approx. 6Hrs

Amboseli National Park - Proceed to Amboseli National Park.
Border crossing and immigration formalities at the Namanga border town.

Afternoon game viewing drive at Amboseli National Park with views of Mount Kilimanjaro.

Amboseli is an international biosphere nature reserve featuring a dried-out lake bed, rolling savannah, and lush green swamps.

Amboseli hosts various animal species including the Elephant, Antelope, Spotted Hyena, Jackal, Warthog, Olive baboon, and Vervet monkey.

The observation hill at Amboseli Park is easily climbed and offers stunning views of Mount Kilimanjaro.
What you may see at Amboseli National Park.

Elephant, Cheetah, Buffalo, Giraffe, Zebra, Lion, Plain game, crocodile, Mongoose, Hyrax, Lesser Kudu, and birdlife features 600 species.

Amboseli National Park

Amboseli National Park - Early morning game viewing drive at Amboseli National Park.
Weather permitting the clouds will shear off, leaving you mesmerized at the majesty of Kilimanjaro and its gleaming snowcapped peaks.

Today shall be spent exploring the park on unlimited game viewing drives.

Amboseli- Nairobi. 250Km: approx. 4 Hrs

Nairobi - Early pre-breakfast game viewing drive in search of the predators and grazers.

Extra final game drive at Amboseli National Park.

What's Included
  • Breakfast
  • Lunch
  • Dinner
Additional Information

Embark on a thrilling 12-day odyssey through Kenya and Tanzania, where every day unfolds with remarkable encounters and breathtaking vistas. From the majestic rhinos and the captivating ‘Big Five’ in Ol Pejeta to the epic migration in the Serengeti, this safari promises an adventure of a lifetime. Witness unique wildlife, diverse landscapes, and the enchanting cultures of East Africa. Whether you’re traversing the Great Rift Valley or capturing the magic of Mount Kilimanjaro at Amboseli, every moment is a masterpiece. This journey is a symphony of nature, culture, and discovery, and it’s calling your name. Don’t miss your chance to experience the wild wonders of Africa. Book your 12-day safari now and let the adventure begin!

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Customer Ratings
4.9
(54 Ratings)
5 stars
4 stars
3 stars
2 stars
1 star
Y1609cjlukasb
Apr 15, 2024
An unforgettable twelve-day safari adventure in Kenya and Tanzania: A journey through nature's wonders - Booking our twelve day safari through Kenya and Tanzania with Flexible Kenya Safaris was an excellent decision that my wife and I made together. The process was seamless, thanks to the efficient and quick communication with Jonathan and Rachel, who clearly answered all our questions and helped us feel confident in our choice. Our adventure began at Samburu Reserve where we spent two nights at Samburu Simba Lodge. The game drives were extraordinary, mainly due to our guide, George, who ensured we saw some of the reserve's rarest animals, including the Somali ostrich, Grevy's zebra, reticulated giraffes, gerenuks and Beisa oryxes. We even spotted a striped hyena from our cabin one night! We then visited the Aberdare National Park, staying at The Ark Lodge, where we enjoyed watching the wildlife from the lodge terrace as they came to drink water. At Lake Nakuru National Park, the stay at Sarova Lion Hill Lodge was highlighted by game drives that showcased flamingos, buffalo and about five white rhinos. The highlight of the trip was the Masai Mara, where we stayed at the Mara Simba Lodge and experienced a fantastic hot air balloon ride. We observed many animals including hippos, crocodiles, lions, leopards and elephants along the Mara River. Our journey continued to the Serengeti National Park in Tanzania, where we met another amazing guide, Vincent, and spotted the Big Five. The stay at Kontiki Camp was wonderful and we enjoyed our two nights in the Serengeti. We also visited the Ngorongoro Crater and stayed at Endoro Lodge in Mto wa Mbu. Returning to Kenya through the Namanga border, we finished the safari in Amboseli National Park, staying at Kibo Safari Camp, where the view of the elephants in the swamps was truly breathtaking. In summary, this twelve-day safari was an exceptional experience that we recommend to all travelers. Special thanks to George and Vincent for making our adventure unforgettable. We enjoyed every moment and are eager to come back.
Review provided by Tripadvisor
Marymn451mi
Feb 5, 2024
12 Days in Kenya and Tanzania for a wildlife adventure!! - We went on 12-day adventure through the wild landscapes of Kenya and Tanzania with Flexivel Kenya safaris with guide Peter, this was nothing short of extraordinary! Our journey kicked off in the vibrant city of Nairobi, where we were warmly picked up from the Hilton Garden Inn. The excitement soared as we set our course for Samburu Game Reserve, a haven of unique wildlife encounters. Our base at Samburu Simba Lodge was a true gem – offering not only comfort but also spectacular views of the surrounding wilderness. From the breathtaking landscapes of Lake Nakuru to the majestic Masai Mara Reserve, each destination unfolded like a chapter in a captivating story. A special mention goes to Vincent, our guide extraordinaire in Tanzania, who joined us at the border and became our companion for five memorable days. Crossing into Tanzania through Namanga border, we found ourselves immersed in the wonders of Amboseli National Park, where the majestic Mount Kilimanjaro stood as a silent sentinel over the vast plains. As our safari reached its grand finale in Nairobi, the memories created over these 12 days will forever linger. It was not just a journey; it was a symphony of nature, adventure, and the warm hospitality of the people we encountered. Here's to the magic of Kenya and Tanzania – a safari of a lifetime!
Review provided by Tripadvisor
H2321nbpeterm
Jan 27, 2024
An Unforgettable 12-Day Safari Adventure in Kenya and Tanzania - My wife and I went on a 12-day safari through the breathtaking landscapes of Kenya and Tanzania, organized by Flexivel Kenya Safaris. This journey was nothing short of magical, offering a mosaic of experiences that have left us with memories to cherish for a lifetime. Each day unfolded a new chapter of adventure - from the rolling plains of the Maasai Mara to the majestic Serengeti, we were immersed in the raw beauty of the African wilderness. The wildlife sightings were spectacular; we witnessed the Great Migration, a spectacle of nature that words can hardly do justice to. Elephants, lions, cheetahs, and countless other species in their natural habitats were a sight to behold. Our accommodations were carefully chosen, blending comfort with the authentic safari experience. Waking up to the sounds of the wild and dining under the stars were daily occurrences that we dearly miss. Flexivel Kenya Safaris' attention to detail and tailored approach made all the difference, ensuring our trip was both smooth and exhilarating. The highlight for us was the warm-hearted people we met along the way. Our guides, John in Kenya and Vincent in Tanzania with their wealth of knowledge and passion for wildlife, enriched our understanding and appreciation of the natural world. In conclusion, this safari arranged by Flexivel Kenya Safaris was an extraordinary journey that exceeded our expectations in every way. It's a must-do for anyone seeking adventure, wildlife, and a profound connection with nature. We returned home with hearts full of joy and a deep desire to return to the African savannah.
Review provided by Tripadvisor
Favouredbob
Jan 12, 2024
Unforgettable 12-Day Safari Adventure - My girlfriend and I did a 12 day safari through the amazing parks and game reserves of Kenya and Tanzania and it was the experience of a lifetime. Our journey took us through breathtaking landscapes teeming with wildlife and natural beauty, but the absolute highlight was our stay in Tanzania's Ndutu region. In Ndutu we witnessed one of nature's most spectacular events: the great migration of millions of wildebeest. This extraordinary sight with endless herds thundering across the plains was a testament to the wild and untouched beauty of Tanzania. It was a moment of awe and wonder that offered a unique connection with the raw power of nature. Our safari was further enhanced by our exceptional guides, George in Kenya and Tuma in Tanzania. Their expertise and passion for wildlife was evident. George, with his keen eye and deep knowledge of Kenyan nature, provided us with unforgettable encounters in the Kenyan game reserves. He had an uncanny ability to spot even the most elusive animals and enriched our safaris with exciting sightings. In Tanzania, Tuma's expertise shone through. His understanding of animal behavior, especially during the Great Migration in Ndutu, allowed us to witness spectacular scenes safely and respectfully. His enthusiasm was contagious, making every game an exciting and educational experience. Both Tuma and George were not only guides, but became storytellers, sharing fascinating insights into the history, cultures and ecosystems of the regions. We were deeply impressed by their professionalism, helpfulness and dedication to conservation. Accommodation throughout the safari was Excellent comfortable and provided the perfect balance of rustic charm and modern amenities. The food was a wonderful mix of local and international cuisine, always fresh and tasty. In conclusion, this safari was more than just a trip; it was a profound journey that deeply connected us to the wonders of the African wilderness. We left with memories that will last a lifetime and a new appreciation for the natural world. We can't recommend it enough to anyone considering a safari in Kenya and Tanzania with Flexivel Kenya Safaris - it's a truly soul-feeding adventure.Asanteni Sana!!
Review provided by Tripadvisor
Cruiser00412574482
Nov 6, 2023
12 Days Kenya and Tanzania amazing safari - Our 12 day safari in Kenya and Tanzania was absolutely unique! We could not have wished for a more positive experience. The great driver guides we had, Vincent in Tanzania and Ben in Kenya, were definitely the highlights of our trip. Their knowledge and enthusiasm for animals and local culture offered a whole new dimension to our adventure. Booking a regular safari at the end of the hot season turned out to be a wise idea. We had the right combination of spectacular animal sightings and relatively affordable prices. The parks were less crowded and the weather was nice. We cannot recommend this time of year enough to anyone considering a safari. The environment was rich, the animals were busy and we got to see the spectacular migration in all its glory. Overall, our Kenya and Tanzania safari was a dream come true. The memories we made will last a lifetime and we are grateful to the incredible staff at Flexible Kenya Safaris who made it all possible. Don't hesitate if you are thinking of going on a safari. This is a once in a lifetime opportunity! Asante Sana.
Review provided by Tripadvisor
Roam14147539037
Oct 31, 2023
Twelve days safari - The Twelve-days Tanzanian safari by Flexivel Kenya Safaris was an unforgettable experience. It all started with a sincere recommendation from a friend and boy are we glad we took their advice. This safari was truly exceptional and Tuma, our guide, made it shine even more! Tum's love for the wildlife and breathtaking views of this beautiful country was evident the moment we set foot in Tanzania. He was more than just a driver; he was also a storyteller, an expert on the local fauna and a new friend. We were in awe of Tum's amazing ability to locate elusive species. He always knew where to take us for the most amazing sightings, whether it was spotting the Big Five or watching the breathtaking wildebeest migration in the Serengeti. His deep understanding of the environment and animal behavior brought richness to every aspect of our safari. However, Tuma was more than just a nature book. As a result, our trip became more than just about the natural world and included learning about the many groups that make up Tanzania. We absorbed regional customs, dances and stories, creating a strong bond between us and this amazing nation. At each stop, Flexivel Kenya Safaris luxury accommodation offered comfort and breathtaking views. Thanks to flawless logistics, we were able to focus entirely on adventure and leisure. In just twelve days, we were able to enjoy the beauty of Tarangire National Park, the majestic Ngorongoro Crater and the vast grasslands of the Serengeti. Tom's infectious excitement kept us excited and engaged throughout each day, which was full of unexpected surprises. As our safari drew to a close, we were left with an unquenchable need for more. Tuma made this trip unique and we are incredibly appreciative of his commitment and knowledge. If you are considering a safari with Flexivel Kenya Safaris in Tanzania, you are in for a treat, especially if Tuma is your guide. You finally rocked it Tumo and our 12 day Tanzania safari exceeded all expectations. We appreciate you sharing your enthusiasm and expertise with us and leaving us with memories to last a lifetime. Here's to more journeys and a wish that one day our paths will meet again
Review provided by Tripadvisor
75antonyn
Aug 30, 2023
A Spectacular 12-Day Safari Adventure with Flexivel Kenya Safaris: A Journey of a Lifetime! - We the most fantastic vacation of my life when I decided to go on a twelve day safari in Kenya and Tanzania. The trip took place in Kenya and Tanzania. Led by the incredible Rachel, Flexivel Kenya Safaris methodically prepared every aspect and ensured every moment was filled with awe and wonder. This safari exceeded all our expectations in every way, from the heart-wrenching encounters with local species to the magnificent scenery. Our journey began in Kenya, where we were greeted by the kind smile of George, our experienced guide. George was able to answer all our questions. The seven days that George and I spent exploring the Samburu Reserve were among the most memorable of our lives. The reserve is a hidden gem that is home to rare wildlife and breathtaking scenery. The scene of elephants gathered near the Ewaso Ng'iro River that I witnessed looked like something out of a documentary. And we must not forget the fantastic experiences of Ol Pejeta, where we saw rhinos up close and personal for the first time. It was an encounter that left us feeling humbled and in awe of these magnificent animals. A flock of flamingos in Lake Nakuru National Park gave visitors a colorful show by turning the shores of the lake a vivid pink. The final highlight of the trip was the thrilling experience of spotting the rare white rhinoceros as well as the elusive leopard. As we traveled deeper into the world famous Masai Mara, George's knowledge and experience shone through even more clearly. It was an incredible honor to watch the Great Migration unfold before our very eyes; it was like watching an unedited version of a nature drama. Once we crossed into Tanzania our guide Tuma smoothly took over and the journey continued. It is impossible to adequately express the greatness of the Serengeti National Park. Tum's knowledge seemed to know no bounds as he deftly stalked the raptors and pointed out wonders that were hidden from view. Entering the Ngorongoro Crater was like entering another world; it had its own enclosed environment and teemed with an incredible variety of animal life. We were left speechless by the stunning contrast between the massive crater and its inhabitants. Our cruise ended at Lake Manyara, an amazing destination known for its diverse landscapes and lions that can climb trees. Our safari experience was completed with a beautiful view of the sunset over the lake. Flexivel Kenya Safaris set themselves apart from the competition because of their meticulous planning and the enthusiasm they bring to every experience. Because Rachel paid such careful attention to detail, we were able to have a safe, comfortable and exciting ride the entire way. The fact that we were able to switch guides with no problem shows how professional they were. This trip, which lasted a total of twelve days, was more than just a vacation; rather, it was an opportunity to learn, to discover, and to cultivate one's own spirit. I would highly recommend going on safari with Flexivel Kenya Safaris to anyone thinking of going on safari in Kenya or Tanzania. They fulfilled my wish and for that I will be forever grateful. The memories they gave me are etched in my heart. Don't miss out on an adventure to remember when you book with Flexivel Kenya Safaris!
Review provided by Tripadvisor
178petersonm
Aug 30, 2023
Roaring Tales of African Wonders: Our Epic Safari Expedition with Flexivel Kenya Safaris Kenya and Tanzania - Hello explorers The amazing 12 day safari that I went on with Flexibel Kenya Safaris is too amazing to even describe. My God, let me tell you! ⭐⭐⭐⭐⭐ First of all - who is George's Kenyan guide? A complete legend. This person is a local animal expert. Samburu Game Reserve felt like stepping into another world. What is that elephant doing by the river? I almost touched it, also first pejta? Dear rhinos! Sai It gives me chills. However, there is more to come. We caught a glimpse of some leopards and Lake Nakuru looked like a pink flamingo carpet. followed by Maasai Mara. The great wave of immigration? Yes, we were there. Everywhere we looked, there were wild animals. George gave us a real sense of adventure. It's time for Tanzania! Our tour guide, Toma, was like a living dictionary. Serengeti National Park was unreal. I expected Simba to pass. Ngorongoro Crater really shocked me. It is like Noah's Ark. And do those lions just rest there? Cool beyond words The cake decoration was Lake Manyara. I never knew lions could climb trees until I saw a lion resting like a king. The sunset over the lake was just like a painting. All credit must go to Flexibel Kenya Safaris. You are a genius for putting these together, Rachel. The guides were the ultimate team. All aspects were excellent. This experience was more than a safari. It was like walking into an IMAX movie, but even better because it was real. So, if you are looking for a safari in Kenya or Tanzania, think no more and book with Flexivel Kenya Safaris. This is more than just a vacation. It is an amazing and adrenaline-filled journey. You can thank me later.
Review provided by Tripadvisor
Labohg
Aug 29, 2023
A Spectacular 12-Day Kenya and Tanzania Safari: A Journey Beyond Imagination! - Are you ready to embark on an unforgettable journey that will stay in your memory for a long time? Look no further than the fantastic 12 day safari we recently had with Flexivel Kenya Safaris! Everything about this trip was beautiful, from the first interaction we had with Rachel, the planner of our flawless schedule, to the unrivaled knowledge of our guides Peter and Tuma. Although organizing a safari can be difficult, Rachel from Flexivel Kenya Safaris made the process look easy. Her meticulous attention to detail and understanding of our interests ensured that our schedule was created perfectly. Each day was a new chapter in our African dream and we had the opportunity to experience the best of Kenya and Tanzania. Our journey began in Kenya, where our guide Peter greeted us with a friendly smile and an infectious enthusiasm for the local wildlife. He had an astonishing amount of knowledge about the local flora and fauna and had an uncanny knack for finding even the most elusive critters. Thanks to Peter, we were lucky enough to see a heart-wrenching lioness chase and an incredible family of elephants gathered at a watering hole. As he presented information about the species and their habitats, his enthusiasm for conservation was evident. As we entered Tanzania, the torch was passed to Tum, our Tanzanian guide. Tum's strong ties to his native land were evident as he guided us through the famous Serengeti and Ngorongoro Craters. His stories about tribal customs and his talent to introduce us to the indigenous way of life gave a special dimension to our trip. We were amazed by the sheer size of the wildebeest migration in the Serengeti and the magnificent gallop of the cheetahs across the grasslands. But it wasn't just the wildlife that amazed us; throughout the trip our accommodation was a tasteful blend of luxury and authenticity. Every accommodation we slept in, from beautiful tented camps under the stars to luxury lodges perched on the edge of the earth, was a reflection of the breathtaking scenery all around us. With Flexivel Kenya Safaris, our 12-day safari was a symphony of sights, sounds and sensations. Rachel's thorough preparation, Peter's and Tum's skills resulted in a very magical event. This Kenya and Tanzania safari is a must if you are looking for an adventure that will ignite your soul and leave you with memories to last a lifetime! Dive in, embrace the wild and let Flexivel Kenya Safaris take you on an unforgettable journey through the heart of Africa. Don't take our word for it. Your very own Peter and Tom are ready to guide you through the fascinating animals and picturesque scenery these amazing nations have to offer. Get ready to write your own unforgettable African wilderness safari story by booking your trip now!
Review provided by Tripadvisor
956alexm956
Oct 29, 2023
Better Options Exist - Unfortunately my wife and I did not have a great experience with Flexivel Safari tours and definitely would not recommend them. There are so many tour companies, and for the amount of time and effort spent to go there, it would be best to go with another company. My wife and I did a 11 day safari tour in both Kenya and Tanzania. We booked the tour in November 2022 and went at the end of July 2023. When we booked, my wife specified the top 2 choices of lodges we wanted to stay at. As it was our honeymoon, the choice of accommodation was extremely important to us, and our contact Rachel confirmed that we would be able to booked those and even noted to confirm the booking right away as we are going during high season so bookings should be made early. We confirmed the booking in November and paid the deposit. Then my wife followed up again in December 2022 to ensure the lodges were all booked and Rachel noted they were not yet. We followed up again in March 2023 and got confirmation that all the lodges were booked. Fast forward to our safari - for starters, Jonathan was over an hour late to pick us up and did not communicate this will. We were so excited and the traffic in Nairobi can be bad, so we were not too bothered by this. The first 2 lodges we stayed at were great and the ones as agreed upon in our itinerary. However, everything started to go downhill from there. We got to the third accommodation in Serengeti which was a camp and definitely not one of the luxury ones (which we chose). I then contacted Jonathan to ensure that the rest of our accommodations would remain as we originally agreed upon, and he noted that they had to make some changes as there was a booking error. This was extremely upsetting to us, especially on our honeymoon, and caused us additional stress and worry. Especially because the camp we were staying at didn’t even have any hot water that evening - and we paid for the luxury option and got zero water that whole day and next morning. As one can imagine, we were extremely disappointed. We then contacted both Jonathan and Rachel and expressed our disappointed and asked for a partial refund. This was based on the fact that they did not give us the accommodations as promised despite us booking 9 months in advance, some of the accommodations were not at the luxury level on their website so we shouldn’t have to pay for that level, and that we were not even communicated the change. The fact that we weren’t communicated the change made us feel lied to and we imagine the company was just hoping we wouldn’t notice that they changed the accommodations on us. The reply I got from Rachel was that we would not get a refund as it was “out of their control” and that the person who booked our accommodations was given the incorrect level of booking so they booked lodges at a lower level. I have a hard time understanding how this was out of their control - this was their mistake and they failed to take full ownership of it. I definitely would not recommend going with this company unless you do not want to get what you paid for. The time and effort to get all the way to Kenya / Tanzania is so high, I suggest going with another tour company that actually puts the effort into your accommodations and doesn’t try to take your money and not own up to their mistakes. FYI: Pay attention to the other reviews they all seem fake. Posted by users with 1 review and are rather scripted.
Review provided by Tripadvisor
Select Date and Tickets
up to 15 guests
1 Adult
June 2024
Sun
Mon
Tue
Wed
Thu
Fri
Sat
Today