Great overall, exceeded expectations. - Good customer service, all staff spoke English really well, safety rules were adhered to, food was good with plenty of options. Only minor issue was that people were hogging inflatable tubes at times, but staff did a good job to reclaim them.

Cool adrenaline experience. - Take a vacation now! What an adrenaline rush we got through. We are a couple aged 32 and 36. We loved that! Water slides of all calibers, some wilder than others and it was great fun every single time. We were there at the beginning of September, we didn't freeze at all and the weather was okay all day. Time flies because the park is so big and there is such a wide range of activities. We didn't need the children's area, but even that was huge if you had small children with you. The icing on the cake was that they had photographers in several places in the park who took wonderful pictures of us. Both in the activities and when we landed on the ground. You could then buy those pictures at the end of the day. It was the icing on the cake for us that we could make our visit an eternal memory with really good pictures.... We would recommend this to those looking for an adrenaline rush and an active fun day.

Enjoyable day out! - We had a great family day out to Water City. It's cheaper to purchase tickets directly from their website and you receive a small discount if you purchase the Flexi ticket. Everything is scanned on to the wristband and you pay on exit. This is a great idea! As we visited at the end of the summer holidays the ques were not long so we had multiple times on a number of slides throughout the day. Our little ones enjoyed the children's pool and spent a lot of the afternoon running between the two sites. The food was good. I enjoyed my burger, our kids had spaghetti Bolognese, the only downfall is that this restaurant did not provide a children's menu so you're paying adult sized food for children. Overall we had a great day out. Highly recommended!

Excellent slides, queues weren’t bad - Visited with 2 x 12 year olds and a 9 year old. All were tall enough to do all of the rides. The park has some brilliant slides, a few pools that are more relaxed, decent food options and plenty of sunbeds. Queues were not outrageous, it got busier after lunch before dying down again towards the end of the day. We used the water city pickup service up collect us from our hotel. There’s two pickup times and we took the earlier one (10.30). There was no mention of a drop off time and when we got to the (very nice, air conditioned) minibus the driver informed us that we would not be picked up until half 5, which made it a long day in the sun. Not a problem for us, we thoroughly enjoyed our time but if you’re after a quick visit organise your own transport. The price on the website was €29.50 per person but my bill came to €186, which didn’t make sense. I think the transport is chargeable but it’s not clear. Definitely money well spent for a full day’s entertainment.

The best water park in Crete! - ...the official verdict from our children was that Water City is better than Aqua Plus. We agree that it was more fun and so much better organised. The park is so clearly laid out and there is no scrabbling for inflatable rings when the park gets busy! The staff are much more helpful and caring, my son got injures at both parks and the care and concern at Water City was so much better. Food was good enough and very little wait time. The rides are all classified and it is clear which are suitable for who. There were a few more extremely high rides at Aqua Plus, but overall a better mix at Water City.

Great fun, really good value day out. - Great fun, really good value day out. We visited as a large group with teens, grandparents and parents and there was something for everyone. Queues are largest in the early / mid afternoon, but never more than about 20 minutes for the most popular rides. In the morning and late afternoon the queues were much smaller. There is plenty of shade and considering the captive market the food and drink offerings were good quality and reasonably priced.

Hours fly by.. - A place for families and and activity for young people. There are really good opportunities for a good stomachache. The prices for food and drink are reasonable. We had a super nice day. You just have to be prepared that it is very hilly terrain in relation to access to the slides

Grab a ring as soon as you arrive. - Booked though the tui app. Had a lovely day. Watch the tickets though. We got 2 adults and 2 children. They don't tell you though that even though the kids are tall enough to go on all the slides you have to pay for them an adult ticket if the want to go on the black slides. Also half the slides require a doughnut and you need to grab these as soon as you arrive. They are not handed out fairly and once someone has one they don't let them go so if you arrive later good luck finding one. They need more organisation when it comes to the rings. Fortunately it wasn't to busy when we went. The food is good and quote reasonable and you don't need to carry cash. Everything is scanned on your band and you pay on the way out. The slides are very good. We loved the crazy River and the zip line.

Great day out with a baby too! - Really enjoyed our visit to the waterpark! We chose to visit on our last day after checking out of our hotel, we had an evening flight and there’s nothing worse than hanging around all day plus the waterpark is only 15 mins from the airport (i wish we left even later as the airport is small and we ended up hanging around for hours), highly recommend doing this, perfect way to end the holiday. I thought the price was reasonable, the rides were great and the facilities for my family with our 6 month daughter were just what we needed, she enjoyed the baby pools and baby slides. The part that stands out the most to me was how all staff made such a fuss of my daughter, everyone stopping to say hello, wave at her and interact with her from the shop assistant to the life guards, it was lovely. The part I wasn’t keen on was the photographers pressurising me to buy ridiculously expensive photos that they took, I was willing to buy some but they were way too expensive and I felt they were so so pushy! It put a negative spin on the end of the day. Other than that, great day out! Also fairly clean too, I am very fussy about public showers and changing rooms, these were ok.

Beware of the big red slide. - Beware of the big red half pipe… they have inflated rings to stop you at the bottom, but it didn’t work. They clearly need to add more water. We both hit off the inflated rings and smacked our heads off one another and had a splitting headache all day - sore heads lasted several more. Therefore, impacting our holiday. I thought the park wasn’t anything majorly special, and left as deflated as their half inflated rings.