Good Food and Lively Atmosphere - The food was great- tasty burgers and crispy fries. Staff were very friendly and helpful. Restaurant is very clean with a lively atmosphere.

HIT OR MISS, BUT WE ALWAYS GIVE THEM A CHANCE..... - Stopped in Friday night to celebrate my husbands birthday and we were seated outside within minutes. Our server was the best, fast, friendly and totally honest. We asked if the ribs were falling off the bones and he gave us a honest answer and said he did not know how they were.... Ribs here are hit or miss for tenderness, we decided to try them and they were prefect, sloppy, messy and fall off the bone just the way they should be. Both decided on a Hurricane for our drink. Since it was my husband birthday, our waiter brought out a sundae for him with a candle lit on top. We decided to go back in on Wednesday night for a lite meal and decided on the Margherita flatbread to share. We had this once before and it was ice cold, but we always give them a second chance. This time it was cold, not much flavor and very bland. Would not get this again, very disappointed with the flatbread....

Lovely - I go every month of the year every other week Christmas, New years, Mother’s Day, Birthdays and Weekends. Most of the time it’s just a place to feel free and excited

A Memorable Birthday Celebration at Hard Rock Cafe - I chose the Hard Rock Cafe through Viator to celebrate my husband’s birthday, despite a hiccup with the reservation process for Fridays and Saturdays. However, the staff went out of their way to accommodate us, setting the stage for a fantastic evening. Our waitress was outstanding, ensuring our experience was flawless from start to finish. The food surpassed expectations, so much so that my husband forgot about the brief interruption of a fire alarm during our first course! Despite the unexpected interruption, the staff remained composed and even joined in singing "Happy Birthday" to my husband, making him feel incredibly special. His satisfaction was evident when he declared he had no complaints—a rare feat indeed! Overall, our experience at Hard Rock Cafe was delightful, thanks to the attentive staff, delicious food, and the extra touch that made my husband's birthday truly memorable.

Better - Recently in the past we had a ruff time in the Hard Rock Cafe but this time around we had an awesome waiter Blake he made are visit very special and entertaining. Thanks for a great night

It was nice but would have been better if the room did not smell of smoke - We had a great time at the Comedy show! But the hotel was out of non smoking rooms. Which caused my sinuses and allergies to flare. But the casino and dining was good.

Do better - Waitress seated us at a table claiming we would be served faster than if we sat in a booth. Well that was not true. We ordered a burger well done , it was not. Our glasses barely got refilled. They ended up taking $10 off the entire order, there was four of us celebrating my daughter's 21st birthday. We went to the register to check out. Our waitress was there. My sister didn't leave a tip on her card. So the waitress asked her about it. There was a tip left on the table. That's poor customer service.

Unprofessional management and amateur hour staff. - I went here with my parents and my son. We have been to this location before in years past. I have never seen the restaurant under such poor leadership. Although I don't work in restaurants anymore, I worked in them for 10 years and have a MS in Hotel/Restaurant management. I have a pretty good grasp of what it takes to run a restaurant correctly. This location is like a ship without a rutter. The restaurant is very clean and from the entrance the chefs and the back of the house crew looks on point. Approaching the front hostess, we received no greeting and were told they would text us when the table was open. The restaurant was about 25% full. Waited over 20 minutes to get a text! Food was fresh and typical Hard Rock fried food which all the food came out at the same time. The waitress seems to have never been told to put in an appetizer order first then the main course after bringing the appetizer. This is restaurant 101 stuff! My mother ordered a chardonnay, and we were told they "Ran out". My mother asked if they could get some from the 'casino" and we were told they are not affiliated with the "Hard Rock" casino. Really? As a waitress you should go all out for your customers. Not the greatest experience....

"CAFE NO GO" - On 8/5 me and my family went to the Cafe, we were seated at table 412 at around 7:50 orders were taking the entire order was put in so we would get the food around the same time. That didn't workout and no apology was offered, at 9:10 food still weren't out. I spoke to the manager all she did was pitch in and started getting other orders out, I than spoke with another person that was over her any case he was more concern with covering the cost, I could careless about the cost when the service is so bad. This ruin my 63rd bday and the waitress had comments instead of resolutions for the screwups. This is a "NO" for me, the seating time for this isn't worth the HORRIBLE service.

Terrible service - I’m sorry but I was here on 3aug2024 , at the cafe. We were seated and I get the wrong drink and then I am told they did not have what I wanted so they made me something else on top of that I waited 30 min for my food. When I was trying to pay for the soda that was ordered I was just told don’t worry and leave. It was the worst experience I’ve had in here at the hard rock in Atlantic City. Not only did I not get what I wanted and food I waisted close to a hour of my time. I would strongly recommend that who ever reads this not go there. They need to work better to accommodate the customer.