Worry free ride to the hotel after a late night arrival - Great communication and information about connecting once we arrived in Bangkok for the first time late at night. Planning a ride to the hotel helped relieve stress. Thanks for your professionalism!!

Good value and smooth service. - Pickup at Exit B, Gate 6 was easy. I was conveyed by taxi not shuttle bus. Polite and friendly service from staff.

Skip the hassle of haggling for a cab - We were met at the designated area just outside the exit gate and then taken to our driver. The car was clean and comfortable. The instructions on where to meet when we booked the transfer were clear and accurate. The sign with my name was clear and easy to see. Sure beats haggling with the taxi drivers after a 10hr flight.

On time quick professional service - Always book a pick up when arriving at a new location at the airport to reduce the stress and this provider did a great job on time easy to locate in arrives happy customer service and clean cars.

Convenient! - Nice transfer. Met us at arrivals gate and helped us to the car with our luggage. Arrived safely at our hotel in a nice, clean, air conditioned vehicle with friendly driver.

Get organised - After travelling since the very early hours, it is such a relief to step out of the airport and straight into a waiting vehicle. Great service.

The service and driver were very lovely and excellent. - The service and driver were very lovely and excellent. Would recommend to a friend or family Member looking to travel to Thailand. 10/10

Exactly what was needed after long flight. - Clear instructions for meeting point, no wait for driver, clean comfortable car. All you could want from an airport transfer.

great experience on airport transfer - great experience on airport transfer on shared mini van in Bangkok, due to i'm the only guest so that just like a private car service, anyway, a lady at airport pick up point is very polite and passionate about the guest, reconfirm the hotel name & location cautiousness, pick the luggage until to car/driver, happy to share the useful information

Do NOT use this service - I'm extremely DISSAPOINTED in Tripadisor and Destination Services!!! This service should have a better way to pass messages to their drivers. We missed our connecting flight in Istanbul, Turkyie and arrived in Bangkok early afternoon instead of early morning. As soon as I could, which was 8:30 pm ( 20:30 hours) in Bangkok, I sent a message from Istanbul on Tripadvisor and also an email. I also called the phone number provided and spoke with Dixie from Tripadvisor, who assured me that she would pass my message onto the office in Bangkok. Calling from another coun try was very challenging, as I don't have an international calling service. So, imagine how much I spent on call waiting and talking with Dixie. Arriving at Bangkok, no pickup service awaited for us. Trying to figure out how to get to our hotel, accidentally we bumped into a woman working for Destination Services who offered us a ride to the hotel that she can arrange privately. We paid B800 Baht to the driver. This woman who was really working for Destination Services (she had the uniform and the badge), showed us a picture of the driver with my name on a board, who was waiting for us in that morning with our initial flight. He lately said that he didn't check his messages/emails until later in the morning????????!!!!!!!!! Really????? You are waiting an international flight and are not checking your messages???????? What kind of service is that? All my emails, messages, phone calls were in vain after missing our connecting flight. I spent on Tripadvisor B 1,015 Baht for this service that I NEVER received. It was not my fault that we missed the connecting flight. It could happen to anyone. The system must be better organized in such cases. I have never received ANY apology from Tripadvisor or Destination Services. I have NOT received a refund. I ended up paying TWICE - first time the initial B 1,015 through Tripadvisor and second time B 800 baht to the same company Destination Services that didn't do the pick up from the airport. My advice - do NOT schedule an airport pick up. There are taxis, Grab, Uber, different transfer companies that you can use when you arrive at the airport.