A great experience... - A great day with a great tour. Our driver, Mohammed, was the perfect host. He was prompt, cordial, and shared lots of info about the caves and the highlands. He was always doing anything, and everything possible to make our experience fantastic. As I've mentioned...a really great tour. Thank you Mohammed!!!

James our driver, made... - James our driver, made our day easy and It was a great experience. He was very knowledgeable, kind, and felt safe. We all had a wonderful day exploring malaysia

Excellent - We had a lovely & helpful guide Hari. We enjoyed both the Batu caves & the ride up cable car with beautiful scenery.

Not so exciting trip with the not-so impressive value for money. - Time of pick up was perfect. Driver’s attitude is commendable and very well knowledgeable. Clean car as well. But if you ask me for the value of money, its not. Package cost is exceptionally expensive considering the duration and places which was seen. Not advisable.

Awesome view from the top - My tour started at 8.30am prompt pick up service, my opinion it is the best time to see the caves, breathtaking view when you get to the top. No rush Its awesome inside Cable car ride up the hill was amazing, Loved Genting Highlands has everything you need😁

Great - Loved it and the driver was really nice, I would recommend it but if it was a little cheaper it will be just perfect

Good one day trip - This is a one day trip. Can go up to genting highlands using the cable cars and can enjoy the theme parks and casino there. Can also do some shopping. There are many restaurants to enjoy variety of foods. On way back can visit Batu caves. It’s a bit difficult to climb the 250 plus steps up to the temple. The cave is not very clean and impressive

Batu caves and cable car - Going up the batu caves and the cable car was amazing but we were lost in the very big mall and couldn’t find the same gate we entered from to meet the driver. Then we decided to go out from any gate and call him to come pick us . I texted him and he received and read my messages so we waited in the street under rain for more than 30 minutes. I tried to reach him several times but he lost connection so we went back to the mall and tried to find that gate again suddenly he called us and didn’t sound helpful at all! He just waited at the same point he dropped us while we were lost in the mall! After about 1 more hour being lost we finally found our way out while he could had picked us up in 5 minutes only!!!! We were very upset!!!!

Worst trip ever - Worst trip ive ever been on. The taxi smelt awful, the taxi driver had a bottle of urine in the front footwell, it was disgusting. The smell made us all feel sick. His chair was also broken, it was leaning into me where I sat in the back , every time he went over a bump I worried it was going to fully break and crush my legs. Not a pleasant or comfortable way to spend a day.

AVOID- MALAYSIAN TOURS RIYAS. This guy is a scam. - AVOID THIS TOUR COMANY- "MALAYSIAN TOURS RIYAS" He drove me from my Hotel to Batu cave. He walked to the bottom of the steps with me and then literally disappeared into the crowd of people. After a few minutes I went back to where he had parked and his car was gone. It was not only terrifying for him to have left me, I was stranded as my backpack containing all my belongings (including my wallet) were in his car. When he did show up over an hour later I asked him where he had gone said that he had been there the entire time, but when we walked to his car, it was not where it was originally parked which told me that he had been lying about being at the cave the entire time. I got my backpack from his car walked away from him. He started following and literally was argumentative / threatening before a local stopped him. I contacted TripAdvisor for a refund and the Tour Operator lied to them saying the tour had been completed. Shameful!