About visiting Portillo - Is it worth it?! - We recommend the experience of this tour! Me and my wife went along with a group of about 6 more tourists in a van driven by the friendly driver Pablo. In fact, a big difference besides the good mood, was his great historical knowledge shared during the journey, which fueled even more our curiosity to know more about the local culture and about Chile! Portillo is a snow park that is also open (free of charge) for those who do not want to ski, it is a great option for those who want to venture with the family, take lots of photos, enjoy mountainous landscapes with ice, rocks and nature. Tip: If you are well packed, there is no need to buy all the waterproof parts. In our case, we already bought in Brazil waterproof boots and cold clothes (first skin), so we only need to rent waterproof pants and 1 glasses, it was enough. Quiet route, pleasant day and everything went well both on the way and back. We really liked!!!

tour review - Juan was very attentive, explained very well and gave all the necessary support!! amazing experience. I highly recommend

Great tour guide - Diego Pablos was a great guide, very friendly and gave plenty of interesting information in both perfect English and Spanish. The tour was good value and the time given at the stops was just right. We got to see the Chile border as well which was a highlight Thanks to Diego and the company

Tour to Portillo and Laguna del Inca. - The MTO agency rather disorganized, we were cancelled without reason the day before and then told that the tour was done. Then they complied with everything stipulated. The tour itself is very good, all the stops indicated were made and the times were very well set. We highlight the work of driver and guide Pablo who did his job very well and the most enjoyable walk.

Agency wasn't doing the tour - We did not do this tour, the agency canceled the tour for three days, they said it was closed, so not to lose the money we went to Valparaíso and vina del mar, but I did not like it very much, it was not that we really wanted to do, but I understand that the weather interferes and that the agency is not to blame, I just think that in these cases, it should be possible to have the choice of chargeback money.

Cancellation - Our tour to Portillo was cancelled the previous afternoon, with the argument of unavailability, but we had bought in May 2024. Surface answers by whatsapp to dispense you, do not answer the phone and there is no physical store. Frustrated family in the middle of the journey.

Bad experience! They canceled our tour the night before. - The company canceled our 23h tour the night before because they did not make an exchange they themselves requested!!! They did not even question to remarket our tour! We booked and paid the tour on May/24, and the company canceled 12 hours before, so we couldn’t even make the tour! Besides, they did not answer the messages asking for help! We had a bad experience! Do not close tours with this company!!

Bad experience - Terrible attention, if you have questions at no time do they clarify them, they do not have telephone numbers to communicate with them.

Son unos ladrones / They are thiefs / Eles são ladrões - Cancelaron el tour aduciendo complicaciones climáticas nunca devolvieron el dinero. Son unos ladrones. They canceled the tour citing weather complications and never returned the money. They are thiefs. Eles cancelaram a turnê alegando complicações climáticas e nunca devolveram o dinheiro. Eles são ladrões.

They canceled the tour... - Unfortunately the tour was canceled due to terrible weather conditions and they suggested changing it to the Vale Nevado tour.