Great experience - The Palace was fantastic and the tour guide was great too. We got there early for the 9:00am tour which was lucky because it was getting busy as we left.

Great tour - Excellent guide, provided right level of information and answered all our questions. Kept to a good schedule. Excellent English.

Great tour of the Dolmabahce Palace - Great small group tour of the Dolmabahce palace. Our tour guide was very knowledgeable and provided many details. A must see for visitors.

RECOMMENDED (make sure you have internet everywhere) - Let me start by saying that you definitely need internet on your phone, otherwise you will get (almost) nowhere, but we bought a bundle for 12 euros and that was enough for us. The E-pass is SUPER. Everything is so well arranged, you have support via WhatsApp and you can always ask your questions quickly To be answered. The guides are great and it's great that you can skip lines with a guide. Indeed, they do not always go inside buildings, but that is because that is not allowed and you can get a free audio tour there. We did almost everything, including a day trip to the Princess Islands by boat, which was wonderful. The only thing that really disappointed us was the rug making, which was more like a carpet sale; you walked in and saw a woman working on a carpet. Then you could sit down and as soon as you let us know that you did not want to buy a carpet, you were thanked and you could go. A pass for public transport is also highly recommended, valid on bus, tram, metro and ferry, usually a ride costs 18 Turkish lira. It takes some time to figure out how it works. Buses actually run everywhere, and if your tour ends at Minitürk you can easily return by bus. It stops in front of the door and a lot goes in an hour

Perfect support team - The resposne was blazing fast and on point! The support team found me a solution in matter if secconds and I am very happy with the service!

A good choice if you want to skip lines - We decided to buy this tour because we were afraid of the long lines. It turned out that the day we went it was not so bad. When we met the tour guide, the group turned out to be extremely large, over 30 people so he said he would not accompany us inside because they do not allow tours that large. Hence, the 4 stars. (We thought it was going to be more of a small group tour) However, our guide was extremely knowledgeable and gave us historical information about the palace and answered any questions. Some people got the guided earphones so you can get info on what you were seeing as you walked through the palace. I thought our guide did a good job explaining facts, his English good and we could understand despite the large group. I would say the only advantage to this tour is to skip the long lines if you anticipate that.

Fabulous Palace, Bad Guide - The palace was beautiful and is definitely worth the time to visit! The two star review is solely for the guide we had. Unfortunately I never got the name of the guide because she never introduced herself. The tour began with the guide walking so quickly and never turning back to see if the group was keeping up with her pace. At one point she was at least 100m in front of the entire group. We got two bits of information and were told to go around in the palace for 45 minutes. The information she did tell us was interesting. Our guide did not tell us how long we should spend in each section or where we should be at the halfway point; it was our first time at the palace so we never knew how close or far we were from the end. Aside from not being able to get historical bits of information from the guide, the guide said that she would not wait for us if we did not get out of the palace on time. We ended up running through several sections so we could still get into the Harem. The guide just seemed like she wanted to get the tour done as quick as possible so she could leave. This was definitely not a guided tour. Left with disappointment from not being able to learn as much as I thought I would have. Definitely visit the palace but make sure you have a good guide that actually cares to share their wealth of knowledge.

Pointless - You really don’t need a guide for this attraction. Don’t waste your money. The tour guide isn’t allowed in the buildings so you get very little information about the place.

Not so much - Here’s the review - didn’t happen! Got an email morning of tour asking to reconfirm - which I did. Then hour later “sorry it’s been cancelled.” Some lame excuse they’re “cleaning or repairing.”. Huh?? Asked for refund - not automatic apparently - was told they couldn’t issue refund. I have to go through the broker that booked the tour - Viator. Allegedly, Viator is refunding me. Not a great experience.

Bad experience with epass with terrible service - The pass I'd not value for money. The service provided was terrible. I gave the feedback in their WhatsApp group and asked for refund I was told that they won't give it. In guided Tour, guides do not go inside unlike other tour companies