Each kayaker is subject to a maximum weight limit of 220 lbs., without any exceptions. Guests will be weighed at the location to ensure compliance with the weight limit.

Operating in the sector for more than a decade, we’re the only firm that employs a professional guide and a Marine Biologist as the lead guide. We assure you of top-notch service and authentic information about the bioluminescence and ecosystems we explore. Our founders, two Marine Biologists, established the company with a mission to reveal this incredible natural spectacle to everyone. That’s why numerous customers choose us, seeking intriguing facts, a safe setting, and the opportunity to interact with the Marine Biologist.

• Every guest must be capable of independently paddling their kayak. A prerequisite is your capacity to ingress and egress the kayak on your own, and to be able to navigate it. For novice kayakers, we strongly recommend the earlier tour.

The maximum permissible weight for each person is 220 lbs. (no exceptions), and guests’ weights will be checked on-site.

• The owner of the service animal must provide a Licensed Life-vest by the Coast Guard for the animal. The animal must be in total control all the time. Keep in mind that there will be many people around in the dark.
• Minimum age 6 years
• Guest under 18 yrs of age must be accompanied by an adult
• For safety reasons pregnant women cannot participate. (NO exclusions)
• Kayaks have a weight limit of 220 lbs. per person. (NO exclusions) To assure weight restriction is met, guests will be weighed on-site.
• Guests must be able to row their kayaks - guides will assist when needed but they will not tow the kayak
• Our kayaks are all tandem kayaks for two people - you are booking per person not per kayak.
• Guest that are not able to complete the tour for any reason will not be provided a refund of any type.
• All guests must be able to row their kayaks by themselves. One of the requirements is that you are able to get in and out of the kayak on your own and be able to maneuver it. If you are an unexperienced kayaker we highly suggest you choose the earlier tour.
• If one space is left, that means there is 1 space (for 1 person) on a tandem kayak (No single kayaks available). You will be accompanied by another guest on the tour.
• All guests must arrive 30 mins before the start of the tour. The drive from San Juan can be about an hour and 20-30 mins depending on traffic. Please plan accordingly
• Due to the immense popularity the Bio Bay tour, at times can get crowded. It’s not uncommon to meet up with other tour groups waiting to access the canal leading to the lagoon. There can be bumping other kayaks along the way. When crowded conditions warrant, Pure Adventure will provide extra guides for your safety.
• Please keep in mind that this tour takes place in a natural environment and that the bioluminescent phenomenon, although rare, can be seen year round. The intensity of brightness is unpredictable and can vary.
• In order to best appreciate the bioluminescent phenomena our tours run at sunset and early evening and it can get quite dark in the mangrove canal. So, if you are afraid of darkness, a first time kayaker, or have small kids we strongly suggest taking the earlier, sunset trip. This way you can see where you are going, get use to the environment and sharpen your kayaking skills
• Our offices are closed on SUNDAYS - Reservations made Saturday after 5 pm will not be revised until Monday at 9 am. For cancellations request during this time please send us a message through Viator.
• SPECIAL NOTE: We encourage our guests to not reserve the tour on the same day of arrival to the Island. If the flight is delayed and the guest misses the tour the guest will not be entitled to a refund or rescheduling.
• No Expecting Mothers
• For safety reasons, children under 6 years old CANNOT participate in PURE ADVENTURE tour.
• Those who have epilepsy, back problems, heart conditions, dizziness, recent surgery or any other condition that may put life in risk are not allowed to participate in PURE ADVENTURE tour.
• Kayaks have a weight limit of 220 lbs. per person. (NO exclusions) To assure weight restriction is met, guests will be weighed on-site.