We are going to live 2 incredible days in contact with the water element, in an incredible cove and cenotes, where you will do many water activities such as swimming, kayaking, zip lines and rappelling in different settings.

You can choose if you will do first Xel-Ha or Xenotes tour, please let us know in which order will take your tours.

Xel-Ha is a water park to do a lot of activities or have a relax time while enjoy food and beverages (open bar, break fast and lunch)

At Xenotes tour you will have a mystic experience meet 4 different cenotes, where you can enjoy a crystal and fresh waters. Also do not forget to enjoy a delicious pic nic

Do not hesitate and live these incredible days in 2 parks that will make you love the water

• Wear comfortable clothes, shoes and sunglasses, bring your swimsuit, towels and extra clothes.
• Use biodegradable sunscreen and insect repellent.
• For ziplines minimum height of 1.40 m and a minimum weight of 40 kg
• There may be changes without prior notice in the logistics or operation of the tour.
• The boarding pass tour operator sends you a blank one and it is mandatory to print it. Remember that the white one is the correct one, not the green viator purchase receipt.
• Wear a swimsuit, water shoes and comfortable clothing. Additionally, bring an extra change of clothes and a towel.
• Remember to bring cash or a credit card to purchase souvenirs, get the photos of your visit, or enjoy an Optional Activity.
• Children over 4.5 ft but under 12 years of age must show an ID to verify their age as well.
• For the zip-line activity, a minimum height of 4.5 ft (1.4 m) and a minimum weight of 88 lbs (40 kg) are required.
• The use of the life jacket is mandatory during all water activities.
• Please take into account that the cenotes are located in the middle of the jungle, so some roads to reach them are not paved and could be bumpy.
• Also be aware that due to the location of the cenotes in the middle of the jungle, cell phone service is likely unavailable.
• It is not possible to make a date change the same day of your visit.
• There might be changes without prior notice to the tour’s logistics or operation.
• Smoking Control: At Grupo Xcaret we comply with government regulations by offering smoke-free and emission-free spaces. For smoking, we have designated exclusive areas restricted for minors, pregnant women, senior citizens, and people with cardiovascular and pulmonary health problems.
• Children over 6 years old can access to the park
• Entry is not allowed for children 5 and under.
• This tour is not recommended for people with heart, lung, or spine conditions; with asthma, diabetes, or hypertension; or pregnant women or those suspected of being pregnant. The average water temperature of the cenotes is 75 to 78° F throughout the year.