Cancun Airport: Shuttle Cancun & Playa del Carmen Hotels With this convenient and affordable service
4.3
142 Ratings
Cancun
Experience hassle-free and affordable shuttle transportation from Cancun Airport to Playa del Carmen hotels. Enjoy comfortable, air-conditioned vehicles and continuous departures.
Duration: 1 hour, 30 minutes
Cancellation: 1 day learn more
Highlights

To make your travels easier and to provide you with a more seamless vacation experience, we offer convenient and affordable transportation services that quickly and efficiently takes you from the Cancun International airport to your hotel or back, if needed.

Riding our services is often more affordable than a taxi or other transport service and we have a variety of routes to provide you with all of the flexibility that you might need. Simply book the option of your choice and your reservation will be instantly confirmed.

Here are the options that we have available for our transportation services:

  • One-Way
  • Roundtrip

When you arrive at the airport and wish to be taken to your hotel, you can find our staff waiting for you with a sign with your name. When it is time to leave your hotel, you will be picked up in the lobby of your hotel.

Points of Interest

  • Cancun
What's Included
  • One-Way or Roundtrip Shuttle Service
  • In-vehicle air conditioning
  • All fees and/or taxes
What's Not Included
  • Excess luggage charges (where applicable)
  • Gratuities
Additional Information

With our cost-effective and accessible service, you’ll no longer have to fret over pre-booking a cab or grappling with directions. Our smooth shuttle service caters to both the airport and hotel, delivering our clients in a cozy, climate-controlled vehicle that’s well-versed with the most efficient routes, thus saving you not just time and money, but unnecessary stress as well.

  • Pocket-friendly rates across all service zones
  • Frequent departures
  • Uncomplicated shuttle connectivity
  • Luxury and climate-regulated vehicles
  • Partial cancellations/refunds are not available for roundtrip transportation services.
  • Our services operate from 5:00AM to 11:59PM, if your arrival and/or departure falls outside these times please reach out to confirm availability.
  • For any last-minute changes and/or delays, please reach out immediately, please note all last minute changes are subject to availability and can´t be guaranteed.
  • Arrivals: Your transportation will be ready at exactly 30 minutes after your flight landing time and can wait up to 60 minutes after your flight landing time.
  • Departures: Please be ready and waiting at the lobby of your hotel, drivers are only allowed to wait a maximum of 10 minutes after the confirmed pickup time.
  • Please note pickups to/from multiple airport terminals/hotels are not allowed, pickup times are based on traffic/road limitations, any requests for changes will be reviewed and accepetd or rejected on supplier´s sole discretion.
  • Transfer services are not exchangable for any other services/routes.
Location
Cancun
Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Customer Ratings
4.3
(142 Ratings)
5 stars
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1 star
Tiffany_j
Jun 18, 2024
Prompt and friendly driver. Great communication! - Our driver was extremely prompt and communicated very well. He also gave suggestions on things to do. I would definitely book with this company again
Review provided by Viator
Mark_r
Jun 15, 2024
Excellent experience. - The driver was on time, charming and polite. We felt very comfortable with him. The vehicle was clean and the A.C. was cooooool.
Review provided by Viator
Timothy_m
Jun 8, 2024
Great experience - It was very easy. Walked out of the airport and there was a driver holding a sign with my name. He was very polite and friendly. Drove us straight to our destination. Definitely worth it and will use them again Thank you
Review provided by Viator
Ian_n
Jun 8, 2024
Smooth pickup - Smooth pick up! Easy to find! Helped with bags. I would highly recommend this private pick up! ………..
Review provided by Viator
Shirley_h
Jun 1, 2024
I would like to thank our... - I would like to thank our driver from Hotel to Airport. His name is Abbi. We were being scammed at the Airport. Someone told us we were in the wrong terminal & grabbed our bags and went out the door with them. We followed our bags out of the terminal door to the parking area. It was our good luck that Abbi was still parked and noticed us coming out of the door. He got out of the van and escorted us to our Boarding Pass Line inside the terminal. We are forever grateful to Abbi and wish him much success in the future.
Review provided by Viator
Damanclay
May 19, 2024
Easy and safe - Very friendly and quick! We were met by a nice gentlemen with sign with our names on it. The waiting was just a few minutes and we were off to our resort!
Review provided by Tripadvisor
Ahn_s
May 16, 2024
Quick and easy transfer services - Seamless pick up arrangements from and to airport. Hugo was very courteous and friendly. I would definitely recommend for transport services.
Review provided by Viator
S_w
Jun 18, 2024
No Show. - Most memorable was that the shuttle was a no show. They gladly took our money but never gave us our ride. Trying to get a refund through Viator. Id recommend you try another shuttle service or contact your Hotel for recommendations.
Review provided by Viator
Kent_h
Jun 4, 2024
No show - Still waiting to be contacted about a refund, no one showed up to take us to the hotel. Waited at assigned spot, tried to contact support and no one responded.
Review provided by Viator
Elisandra_m
May 20, 2024
No show, not reliable! - I have given this one star because there is no option for zero stars. I booked my transport back to airport days in advanced. The day before travel I still did not have a confirmation for pick up time. I started getting worried and tried to contact company directly. Left voicemails, tried chat through Viator. I got no response at all, through any avenue. Extemely disapointed. I ended up having to taking a local taxi, which is exactly what I was trying to stay away from. I was so careful to choose a company too. This one has a badge of excellence, not sure how. Iam still waiting for refund and some kind of explanation. Not reliable at all.
Review provided by Viator
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up to 8 guests
1
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June 2024
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