Would highly recommend!! - Perfect amount of time to snorkel without getting super exhausted! And just the right amount of time on the island for shopping and the beach! Lunch on the opposite of the island was a great location to relax and eat.

Amazing - Snorkeling or my lack off, totally my favorite part. The clear blue water pulling up to the island was unmatched. I loved the experience 10/10

Very good experience - It was very good for the price, the bar was very open after snorkeling and then at the buffet and all the way home. They guys were fun and accommodating. It was VERY hot so be prepared. But overall it was a good time.

AMAZING EXPERIENCE! - Amazing Tour!!! Everyone was super nice! And super helpful! 🤗 Definitely recommend! The views were incredible! And the weather was super nice!

One Major Inconvenience - As a travel agent, this experience was definitely a 4 star. Being, I paid for my family to receive a “Premium Full Experience” for all inclusive as stated on the description. Once we were picked up from the hotel, arrive to the dock we were told to pay a ‘Transportation Fee’ which was already paid for via Viator. I asked to speak to a supervisor and after speaking with one, he stated he doesn’t see my reservation with the fee included. After personally calling “Amigo Tours” to then call this boat dock, to inform them the transportation fee was paid for was a total inconvenience after the supervisor went back and forth with me after I had given him 2 forms of proof, validating this already being paid. Viator, Amigo Tours and this third party needs to communicate with one another to avoid this front happening again to someone else. Louisiana Travel Agent,

Good service - The destination seemed like a wonderful place to me. Like the restaurant that welcomed us. The catamaran service was good, unfortunately due to the inclement weather it was not possible to enjoy it 100%

Average - If you like really loud music and people screaming at you, Short time snorkeling. This is for you. Beach was poor

Its not really a 8-10 hour tour like its advertised - I researched a particular tour and instead of booking third party, I ended up booking directly through Amigo Tours, even though it was $70 more. I booked directly because I felt that was the safest option since it was out of country. The tour was advertised as an 8 hour tour (10 if you included transportation). I chose this particular tour because I felt it would give us the most time on the island we were visiting. The tour ended up only being 6 1/half hours (8 with transportation). This was highly disappointing for me, because this specifically why I chose this particular tour. I was under the impression that we would spend two hours at a port/stop/beach so we had made plans to do other activities while on the island during this two hour timeframe. But upon arrival, we were told what time to be back at the boat at a particular time, which only left us with about an hour and 20 minutes. Plus, there were lots more people on the catamaran boat (around 80ish) so the loading, unloading process, took an additional 10 minutes each time so we ultimately only had less than an hour, which did not leave us enough time for our activity. The catamaran boat staff were accommodating and friendly, so we still had a good time, but we did not get what booked. Do not book this tour and expect 8-10 hours, and if you decide to book, go with the third party and save some cash, because it cost our family of 5 (including children) close to $600 just to take a crowded boat ride, eat a buffet and swim next to the boat because we didn’t have time to do anything else. Also, be prepared that the boat is so crowded that you may spend the entire time in the sun because there is not enough shaded seats, and it can get miserablely hot.

Tour was cancelled, hope I get a refund - Event was canceled due to weather, now this place is telling me I have to ask for a refund through “the agency “.

DO NOT GO ON THIS TRIP ! - Our boat left us on Isla Mujeres with no way to get back to Cancun and our hotel. They did not check on us and had no regard for our safety. I will be contacting someone to get a refund for this trip.