Full-Day Bus Trip to Chania, Kournas Lake & Rethymno City - Loved our tour and tour guide, Emmanuela (I think was her name it was hard to hear the info at the beginning some people were talking and the mic was lower). Sadly, we were delayed at the last 2 pick up stops since those groups were late getting to their spot but was nice to see other parts of the west coast of Crete. The only problem I had was in Chania when we were told we had 2 hrs to see the sights and all but no guide or map to help us find these different places. I did finally find a map and saw a few things but wasn't sure how to find the rest because my gps wouldn't work and I didn't want to miss my bus or make them wait. Every place else was easy to get around but because my lunch was served last I didn't get to get down to Lake Kournas. I would recommend this trip but make sure you get a map from your hotel/resort/etc. for Chania. There is a LOT of shopping in both cities.

Great visit but poor admin - Great to see another part of the island! Through Viator I picked a hotel near us for pick-up; but no one came. I called the number at Platanos and they told us we were supposed to be at another hotel. They said they’d sent an email. I didn’t receive the confirmation email until the end of the trip the next day. And in that email, another hotel was indeed listed. All very confusing! Viator issue or Platano issue? I don’t know.

Very nice tour - Very nicely put together tour. A lot of people on the bus and it takes a long time to pick up passengers and drop them off but overall very cool trip and you get to see a lot of different places.

Excellent Tour - Excellent organization. Congratulations! Discover the best cities in Crete by the sea, with plenty of entertainment, restaurants, bars and shops for all tastes.

Excellent day trip! - Terrific day trip. Katerina was an excellent guide, knowledgeable, excellent English, and very enthusiastic and friendly. The bus driver was also very excellent. Great background information and great visits to beautiful cities on Crete. A full day in a comfortable bus, very worth the money.

The perfect one day! - Very kind and pleasant staff (George and Rania) Excellent tour! The places are great and the time is enough. I highly recommend it!

Long day, good guides, interesting Venetian fortresses and very fast, unsafe driver. - Our English speaking guide was excellent. The driver of the main bus drove extremely fast, crossed over double white lines repeatedly and intimidated other drivers of sedans so they pulled off to the side so he could pass them. We had enough time at the three sites but it is a very long day…almost 12 hours door- to door.

Nice visit, good tour guide. - The towns we visited were beautiful, Chania was especially nice, lots of narrow old streets filled with shops and the harbour was a great place to sit and people watch. Our guide Catiana was excellent, she gave us lots of information en-route to the stopping places. The lake was ok, but it’s best to use that time to have something to eat with a lovely view over the lake. The only reason we didn’t give it 5 stars was due to the bus being absolutely crammed full, although that was bearable for my wife and myself, if you are a tall person you may struggle with leg room.

Friendly - Superb experience, except that it was missing a French guide that I had selected when booking

They cancel the activity... - They cancel the activity and we received the information later during the day. We were very disapointed.