Exceptional Experience at Tortuga Island! - AMAZING time with GREAT friends at Tortuga Island! So well organized. Professional and curtious service. Music had us singing and swaying. Platters of fresh fruit along with tasty tropical drinks kept us smiling! Traditional Casada served for lunch with a complimentary glass of sangria. The crew took care of everything! ROY was exceptionally attentive to our needs. Highly recommend this full day excursion. This was my THIRD day trip and I’ll do it again, next month! Great way to enjoy the beauty and celebrate Life in Costra Rica, with friends and family! Book now! You will be pleasantly SURPRISED!

Very nice staff. They... - Very nice staff. They forgot to give us our fruit when we boarded and others had theirs, but as soon as we asked, we were served. The food at lunch was really good too. Got to meet others and had some wonderful conversations.

UNFORGETTABLE EXPERIENCE! - Best Adventure Ever! Crew was curtious and professional, went out of their way to please. Smooth and relaxing! Beach was clean and lunch was AMAZING! Couldn’t ask for better service. I’ll be going back again!

One day trip to Isla Tortuga from Puntarenas city - We took this trip from our hotel Aldea Pura Vida. There was travel agency selling trips. We were told that the trip would start 8:15AM but while we were eating breakfast 7:15AM, responsabile guy came to us to hurry because the catamaran leaves early. The trip itself was so nice, it took about 2 hours to get to Isla Tortuga from Puntarenas harbor. The island was so clean and natutal, we loved it! There was possibility to go snorkeling, to go with cayak etc. We also has a lunch there which was included. Only minus was, that in hotel we were told that snorkeling was included, it wasn’t. But that was more hotel responsibles problem..

A perfect day with Bay Island Cruises - Excellent tour of Tortuga Island, the attention of the guide Mariela, super familiar and professional, as well as our driver Santiago, we had a spectacular day, thank you all for your service and attention.

Best boat tour I have been on with AMAZING staff and service. - Honestly I have been on many of these boat tours and this was BY FAR the best I've been on. The staff went way over the top to bring excellent service, make sure everyone had drinks, food, anything they needed. I was a bit scared of snorkelling and they stuck by me the whole time. I would 100% recommend.

This was my first time on a boat in Costa Rica. Main complaint was the roaches - There were roaches on the boat and very crowded. The boat employees were nice but the boat should have been fully cleaned without any rodents.

Unhappy - Bay Island Cruises - I was very disappointed with the boat from Bay Island Cruises. They pick you up around 5:30am and for breakfast they only served pork (ham and cheese sandwich) for breakfast so my family did not eat since we don't eat pork. We get on the boat and the music was catered only to spanish speaking people only. I feel like they should of switch the music a little bit. Even the entertainment only was speaking to the Spanish people and not one word in English. The only people that spoke English was our tour guide Mariela. At 12pm they said it was lunch but we had snorkeling since we were in 2nd group and could not eat until we returned at 1:45pm which by then the food was cold. There was a tour guide named Hazel who was trying her hardest to make adjustments and understand our situation. She was very welcoming and was communicating in english and helping us try to get food. I think they defintely need to be adjustments for non speaking spanish people but the island itself is Beautiful, water was warm. they need water on the island so people can take showers after spending time on the beach!

Would NOT go again - The views during the boat ride there were spectacular, but the island stop was disappointing. The chairs are crammed together and the beach was littered with plastic, styrofoam and other trash that someone on the staff should be picking up frequently. I spent almost an hour picking up trash (see photo). The bathrooms were awful and there were no showers to rinse off. I had to spend almost five hours wet and sandy and miserable returning to San Jose by boat and bus. The gas fumes from the boat were also really strong on the way back making me very nauseated. I wouldn’t go on this tour again.

Nice, But Too Slow and Too Crowded. - We did this tour with our family of 4. The way to Isla Tortuga was a good, fun atmosphere and the ride was scenic, but rather slow. It was nice experiencing being out on the bay. The Island looks beautiful from a distance. But then you get there and realize you are going to spend the next few hours with hordes of tourists from not just your boat but other boats. This would be a great Spring Break party location, but not the best option for an island getaway. Its still pretty, but you don't get a lot of space to yourself. The snorkeling was very poor. The banana boat was fun. The ride back to Puntarenas was painfully slow. It took about an hour longer to get back than it did to get there. We have never in our lives been on a boat moving as slowly. Maybe there was a reason (slightly choppy water?, wildlife preserve?, terrible boat?). We were in agony waiting to get back and get off the damn boat. This was hands down the least enjoyable experience on our almost 2 weeks in Costa Rica. Perhaps there aren't other options and this is the only way to experience an affordable island excursion in Gulf of Nicoya. If going to Isla Tortuga I would strongly suggest to leave from a location as close to Isla Tortuga as possible and/or with a company with a boat that goes faster than a row boat.