Do not miss this tour!!! - Booked the Lake Humantay all day tour with Willka Travel and it did not disappoint! Breakfast and lunch were included and were delicious! Our tour guide Hilton was fantastic - very informative about the area and answered all our questions (also very funny!) The tour was well organized, beginning with being picked up at our hotel. The hike is very steep but well worth it as the views are breathtaking! Definitely a memorable experience that was the icing on the cake for our trip. If you’re going to visit Lake Humantay, definitely book with this agency - they are top notch!!

A memory that will never be forgotten - I booked Lake Humantay all day tour with Willca Travel. Since I had my cell phone service turned off due to being in a different country, I communicated with them through email and they were extremely responsive in the entire planning process, pick up and the whole journey. Hilton our tour guide was very knowledgeable and funny and also spoke both English and Spanish to the entire group not leaving anyone out. Breakfast and Lunch for my standards was more than fine and the beautiful setting was icing on the cake.

Best Travel Agency for This Hike! - This company is great—they are responsive and hospitable! Rolando made sure we were all set to go even just a few hours before pick up and gave us his own mobile number just in case which was a nice, comforting touch. We went with Alex as our tour guide (a bit unexpected as our first tour guide did not make it and Alex was only supposed to drive us originally). I cannot say enough good things about Alex! I suffered from awful altitude sickness and even bought an oxygen tank. Alex kept pace with me while the other two in my group were free to venture ahead. He made me feel a lot better as I was so sick during this time and feeling very weak. Moreover he took us to a great place for breakfast and lunch and drove safely all the way up the mountain. We did the full day tour which was great as we got there early and were one of the first 5 people at the lagoon! We had it all to ourselves for an hour and Alex made great picture suggestions as well. It was also nice not having to worry about finding food as it was already paid for and reserved for us in a delicious, clean place. I would book with Willka again as everything was so smooth!

Can't miss Humantay Lake, but agency could do better - Just as a disclaimer, this isnt a review of Humantay Lake. That is an absolute 110% must see if you're staying in Cusco This review is for Willka Travel: We had booked a private tour with no more than 6 other individuals, had a private English speaking guide and American-style Breakfast and Lunch. First we were told that Willka would contact us about pickup location details 3 days before our trip. 24 hours before our trip we had to walk ourselves into their office in Cusco and work out the details of when and where they were to pick us up at. If we hadn't gone in I'm not confident we would have received any details. When we finally got picked up our 6 person "max" was blown out of the water, we were squeezed into a van with 16 other people. It was a bumpy, incredibly uncomfortable ride and when we stopped for 'breakfast" we were served bread and jam, hardly what I would consider "breakfast". We got to Humantay Lake and our guide was definitely not fluent in English. I wont knock him though, he tried his best to accommodate and talk and inform us about the lake and its history. He was very personable and funny, so it made the situation better. Overall, I was disappointed in the travel agency. and thought they could do more to accommodate for their mess up in putting us in a larger group than what we paid for. Edit: I finally was able to talk to them and was able to get a refund for the difference of the "private" group and "public" group