Friendly guide Hassan made our tour enjoyable - Thanks to our guide Hassan, a very knowledgeable guide, the tour is long but very informative, if you want to find out a lot of information a tour with Hassan is a must-do. A friendly guy, takes really good care of the group, willing to answer questions, we did enjoy the tour and do recommend it! The pass is good value for money if you use it to the fullest, see as much as you can each day and it is worth it.

All was ok - Hi. Our guide, Hassan was great (I hope I can remember the name correctly). He explained a lot to us…was careful not to lose any visitors, kept his flag up so he could be seen easily, was gracious in answering questions and for the time allocated it was super ok. The quality of the headphones was weak…a lot of times they did not work but we gathered close to hear him and we overcame this impediment. These headphones offer a great comfort in a big crowd and they are super important. Also the support on WhatsApp was great. It was difficult for me at the beginning with the app but I became a pro user 😂

Place very rich in historical pieces. - The palace is huge, full of beautiful gardens and distinctive buildings. It has a museum, a room of sacred relics, a beautiful view of the Bosphorus. Anyway, it's very worth it.

Very good...I recommend... - A place of stunning beauty, it has an exquisite look at the past Take your time to enjoy it without rushing and leave this experience in your memory 10.

Excellent - It was a great tour. Guide was knowledgeable. We were able to see the prophet Muhammad (peace be up on him) used sandal, foot print, used sord , prophet Musses stick and automan emperor palace. Nice view of Istanbul.

Marginal tour. - Of several tours, the tour guide was the least energetic and did not give interesting information. Quick lines and efficient ticketing, however.

Guided tour was disappointing - My husband and I were looking forward to this guided tour to help explain the features and areas of the Topkapi Palace. First, we were never given the exact meeting spot, so we needed to hunt that down. Once within the tour, our guide was very friendly, but unfortunately, her English was hard to understand because she talked very quickly and without pauses. The main complaint however, was that the tour neglected to cover some key areas, and only led us through some basic parts which we could have figured out for ourselves (such as the clock and weapon rooms). I think the tour description should be more specific to alert participants of what is covered and what is not. Lastly, this site included a 'free' audio guide (one of the only site that includes an audio guide) which may have been just as good, or perhaps even better...so paying more to have a guided tour may not be worth it.

Would not recommend this tour operator - We showed up to the meeting location on time but we could not locate our tour guide. After spending 10-15 minutes trying to locate our tour guide and speaking with several other tour guides I called the phone number listed and was told by the gentleman on the line that the tour was at 11:00, not 10:00. I told him we had tickets showing 10:00 but he insisted the tour was not at 10:00. We could not have taken the 11:00 tour since we were boarding a cruise ship at noon. We never got to tour the palace and the tour operator refused a refund, very disappointing. Wait until you get to Istanbul and book a tour thru your hotel if you want a guided tour.

Save your $$ - Guide moved too fast from meeting place to palace entry, lost in crowd, separated from group. Could not enter on first attempt. We were turned away at entry turnstiles.

Total Fail - Hi! I’m writing about our experience. Let’s start: is the card usful? NO. Why? Here there is motivation by point: 1. guided tour: the service offered is not a guided tour, is meeting in a point of a city (see point 2) with a “guide” that carries you by foot into a monument and explains two information that you can read on a travel book, no more (a part some exeptions, very few). Then the guide abandons you and let you visit by yourself. It doesn’t make sense. I can read a travel book, and I can walk my self. You could think, maybe you will skip the line, no of course, even that is no. 2. Meeting point: it is necessary an internet connession to find them. So if you don’t want to buy a sim card, is impossibile to find some of that. That’s not fair, you oblige me to do a sim card, that’s not funny. Maybe instead of meeting point in the middle of the street you can meet the clients in front of the ticket office… 3. Monument: seriuosly? I can’t go and visit on my own a monument because it’s not in the hour of the guided tour timetable? For example: galata tower is open from 8 to 22, if you want to see the sunset from there YOU HAVE TO BUY A TICKEY, beacuse the pass, of course, is a NO PASS. So, i have to respect their nonsense timetable to visit principal monuments but if I do a “guided tour”, you carry me by walk, you tell me notions that i can read and then I have to visit by myself. It doesn’t make any sense. 4. Whatsapp support: I try to reach you, to explain my disappointment, you didn’t answer. 5. Transportation: it isn’t even included. I can’t say anymore. This is a freud. Don’t do the card with them. Use the muzeumpass that is not sponsored very well, but has all attractions (only a few are excluded, like basilica cistern 10€, and harem in topkapi 10€ that is also exluded in instanbul card pass of course)