Thank you, Cristian! - Our tour guide, Cristian, was exceptional. On time, kind, warm and extremely knowledgeable. We traveled from Florence through to San Gimignano, Siena and Chianti. Would recommend to anyone visiting the region!

Our Day In Tuscany - We had a great time with our driver Placido! He listened to what we wanted to do and see and made it all happen. He was kind, knowledgeable and took great care of us. He even threw in a few extra gems for us he thought we’d enjoy seeing. Boy was he spot on!!! Took us to the perfect vineyard. Can’t wait to book with Placido again on our next visit to Tuscany.

Highly recommend - We had the best day with our driver Placido! We booked a private tour for 2 adults and 2 kids (11&13), and everyone loved it. We went to Siena, San Gimignano, a few other stops and finished off at the Corbucci winery for a tasting meal that was unbelievable. Highly recommend this tour to anyone wanting a unique tour of Tuscany.

Amazing wine tasting and views - Such an amazing day out. We went first to Monteriggoni to start the morning in the quiet town, then to sienna where we chose to have the self guided tour as we are slower walkers (recent injury). Our host Constantine was amazing, accommodated our slow walking needs, funny, engaging and very informed. The company have links to a local restaurant to arrange a 3-course lunch in Sienna for a good price to allow you to enjoy the free time and not rush to find a spot. The wine tasting was amazing with 4 wines, more lunch and tasting of oils and balsamic. San gimignano was lovely and we arrived with time to explore and shop before enjoying a sunset drive back to Florence in February. We got back around 19:00. Highlight of our trip travelling around Tuscany Thank you! And also thanks to our driver Lecca for navigating the beautiful Tuscan hills effortlessly

Tuscany Tour - We loved the tour. The very professional driver and Constantino, along with four other guides, have been fantastic. Information and laughter guaranteed. Without a doubt we will repeat with them. 100% recommendable

Excellent experience - Wonderful tour, much more than I expected. Monteriggioni, Siena, San Gimignano and Chianti were wonderful stops. Costantino was an excellent guide.

The duomo of Siena and the very medieval San Gimignano. - We will not forget Anastasia's treatment, sensitivity and knowledge. We couldn't have traveled with anyone better. We also had Miguel, an exceptional driver who drove with uncommon caution.

Great experience with Cristian! - Cristian was amazing! He was very helpful! Spoke English well and even waited outside a jewelry shop for my grandma for a while on our way back! We would definitely choose this tour again. Thank you for making our trip and experience that much more enjoyable.

A must do out of Florence! - This tour was wonderful! Our tour guide Cristian was so knowledgeable and kind. He went above and beyond to make sure our day was everything we hoped it would be. He provided great recommendations at each of our stops and opportunities for pictures along the way. It was great to have the chance to see more of Italy during our time in Florence. Definitely a highlight of our time there!

Non-refunable; If you have issues Customer Service is unempathic, shaming you and rude - AVOID - My experience with Ciao Florence was incredibly frustrating and awful; I would give them 0 stars if I could. Firstly, in their confirmation email, they leave a space that reads "More information: Piazzale Montelungo Bus Terminal". After that space, there it reads "Meeting point is located 5-10 minute walking distance from the station". I'm not sure why they mention the Santa Maria Novella Station as a reference when it is more like 15 minutes away. The spacing in the email is confusing as it seems like more information is available at the bus terminal and that the meeting point is 5-10 minutes away from the station where someone in a fucsia jacket is. As the station has different levels, I am at the station trying to find Ciao Florence, walking around in circles. Google Maps tells me to go in the station, through where the trains are, then back, then out again, then rerouting asking me to go back in. So I went upstairs and it told me to go back downstairs, clearly, Google Maps does not work. I got a call from them and I told them what was happening and I should be there in 5-10 minutes as I was in the station, then the caller told me I'd never make it in 5-10 minutes. So which is it? Are you conveniently located 5-10 minutes near the station or not? By the time I arrived which was 15 minutes later, and it was only after asking police officers and other pedestrians for directions, they had already left, which fair enough they waited for me about 9 minutes, however, it took about 15 to get there. When I arrived I called Ciao Florence and they refused to rebook me without charging me and my partner the full fee again. I don't know who they think they are, but everyone in hospitality, even airlines offers to rebook for a fee or ensalty but 100% is absurd. You are dealing with people who do not know where they are, in a country that speaks a different language than one's own, accidents, mistakes, or technical errors can occur, etc. In a previous review, the person from Ciao Florence replying to other people goes as far as suggesting to another guest who gave them a 1-star review, that they "always suggest to go there the day before the tour or to use Google Maps so as to have all the needed information to arrive on time with no hiccups." I am sure people traveling to Florence on a short holiday think "Why don't we go to the departure point of this tour we are taking on another day, and test to see if the Google Maps works and make sure the directions Ciao Florence gives as a departure point makes sense". This shows how truly unempathetic they are which is proven if you call them and explain, and they can hear you upset on the phone crying telling you "then why are you late? other people made it on time, it is just you. nobody else has this issue". Shaming guests is unacceptable when you can see this has happened to many others before and people are upset. In this tough economy, travel isn't easy for everyone; I make minimum wage and saved up for my birthday trip, wasting €150 being shamed and treated poorly wasn't how I wanted to spend my birthday. Their bad customer service is a clear sign to choose a different tour company to avoid the hassle and rudeness. You also see how unempathic they are in the way they reply to reviews. The worst thing is if they didn't reference the "short walk" from the station I would have made it easily as my hotel was 700 meters from the departure point.