London Heathrow Airport Plaza Premium Lounge: Comfortable Escape with Extensive Food Choices
2.6
319 Ratings
Greater London

The Plaza Premium Lounge at London Heathrow serves as an ideal refuge for those seeking to unwind from the bustle before jetting off to their forthcoming locale. The lounge furnishes its guests with an array of amenities and services, complete with cozy seating, and a wide range of food and beverage options.

Duration:
Cancellation: 1 day learn more
Highlights

Whether you are on a business trip or en route to an exotic destination, the lounge offers a range of comfortable seating options to suit each traveler’s needs and guarantees a relaxing pre-flight experience.

Available throughout the day, food and beverage options range from freshly prepared hot meals to a salad bar, from freshly brewed coffee to alcoholic beverages conveniently placed on the buffet counter for guests to enjoy. Complementary high-speed WiFi keeps guests connected at all times. In addition, the lounge also offers international TV channels for entertaining, and choice of newspapers and magazines for leisure reading.

Food and beverages including:

Breakfast: 

Hot breakfast, assorted bakeries and pastries, cereals and oatmeals, fresh fruits, snacks and salads

Lunch and dinner: 

Light hot meals, tapas, pastries and bread, sandwiches, soup, snacks, salads and desserts

All-day beverages: 

Soft drinks, juices, alcoholic drinks, freshly brewed coffee, espresso, cappuccino and selections of tea. A champagne and tapas bar with exclusive selections of champagne tasting and tapas

Points of Interest

  • Plaza Premium Lounge (Departures, Terminal 2) London Heathrow Airport (LHR)

  • Plaza Premium Lounge (Departures, Terminal 5) London Heathrow Airport (LHR)

  • Plaza Premium Lounge (Arrivals, Terminal 4)

What's Included
  • Wi-Fi access and up-to-date flight information
  • Access to international TV channels, newspapers, and magazines
  • Comfortable seating arrangements
  • Choose between 3 or 6 hours of lounge use
  • Complimentary selection of alcoholic drinks (exclusions apply at Terminal 3 Arrivals)
  • Variety of food and beverages included
What's Not Included
  • Massages and treatments (available to purchase)
  • Private resting suites (available to purchase)
  • Premium drinks and spirits are chargable
Additional Information
  • The Plaza Premium Lounge has locations in the restricted area of the departures level of the airport. For these locations, you must pass through security and immigration prior to gaining access to the lounge; an on-going boarding pass MUST be presented by all passengers before entering any of the lounges.
Location
Plaza Premium Lounge London Heathrow (Departures, Terminal 4)
Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Customer Ratings
2.6
(319 Ratings)
5 stars
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1 star
Christine_d
May 5, 2024
Comfortable start to a long journey. - Just to be able to relax in one place away from the hustle and bustle. Lovely buffet breakfast and coffee.
Review provided by Viator
Milan
Apr 8, 2024
Nice staff - No issues, busy but staff are very helpful. Clean and good food available to eat throughout the day. Limited for space as a number of people now have access to the lounge.
Review provided by Tripadvisor
Travellingbarbs
Apr 19, 2024
OK if you have free access, absolutely not worth paying for - A bit crowded when I was there, but I got a comfortable chair so that was fine. Very limited selection of food, not that frequently replenished. The chicken tikka masala was tasty. Very little in the way of snacks. If I had paid to access this lounge I would be really disappointed. As a freebie (Priority Pass), it’s pleasant enough to have a comfortable place to hang out while waiting for my flight. Staff at the door were a bit unwelcoming. More of an airport security vibe than a customer service one.
Review provided by Tripadvisor
Eoingero
Apr 18, 2024
First time here - positive experience - This was my first experience of the lounge. Initially, there was a queue outside the door and it wasn't overly clear why it was there or what to do. I had pre-booked (I strongly encourage you to do that - you'll likely save yourself time and money). People were in a queue of in excess of 30mins to get in. However, I pre-booked and was able to go straight in. The selection of food was basic (cooked breakfast) but the coffee and selection of other drinks was what I would expect. I would agree, some of the seats are worn but I wouldn't say it was a huge issue for me personally. It wasn't overly busy despite the queue outside and I had no issue with seating anywhere. I did find the staff pleasant and the lounge clean. All in all, a good first experience of this lounge and I would visit again. Certainly worth the money I spent.
Review provided by Tripadvisor
Basil_g
Apr 13, 2024
Little space to sit and food options were limited - Very little space in this lounge, especially for a family of 3 or 4 Food options were limited but just ok
Review provided by Viator
Emmasn7687hq
Apr 15, 2024
Don’t Bother - Far too hot very little choice of food very disappointing wouldn’t bother paying again. Was originally shown to an uncomfortable booth with no charging point moved when a comfy seat became available.
Review provided by Tripadvisor
Brands_03
Apr 12, 2024
Very Disappointing - Hardly Premium. - Really disappointed with this longe. Rammed to the rafters with no place to sit initially. Furniture worn, tatty and in places dirty. Plugs didn’t work in area I sat. Surprised to see a sign saying that pork products needed to be asked for specially. Ordered bacon that took 20 mins to arrive. Ramadan and Eid over so really not sure why they feel the need to do that? Only positive was earl grey tea, that saved it from a one star. Will not use it again.
Review provided by Tripadvisor
Lido23
Apr 7, 2024
Dark dingy muggy airless atmosphere - Dark muggy hot with poor food and environment. I’m sorry I can’t say a lot good about this place. The day we were there it felt airless and was dark and uncomfortable. Not at all like the airline lounges I’ve used before. There was no view outside at all. There seemed to be no air circulation or aircon. We left after 20 mins and felt a huge relief on leaving. We happily sat in the main airport waiting areas instead which were light bright cool air conditioned and alive. We waited for someone to appear to service at the bars The G and T we had from the bar was two thirds gin and while good for a house party we couldn’t drink it. I had to ask for lemon in it, the barman didn’t give us any and only a little ice. Not refreshing.
Review provided by Tripadvisor
68nigelr
Apr 5, 2024
Walked out in disgust - Nowhere to sit, uncontrolled screaming kids running around, ran out of beer, ran out of several food options. Insisted on a refund and walked out. The words premium and lounge are so not appropriate
Review provided by Tripadvisor
Santinoantoniocheek
Apr 5, 2024
Mediocure if - No air con was unbearable and I wanted to die Mac and cheese was from a can no doubt absolutely no amount of salt and pepper will change that taste Even waiter had a top button open he was that hot It’s like butlins for people that have Klarna accounts But the viccy sponge was actually descent I needed that after everything
Review provided by Tripadvisor
Select Date and Tickets
up to 9 guests
1 Adult
June 2024
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