Great escape for the day - A perfect day trip from Guatemala City to experience Antigua. The guided experience was great, so aaa the drive there. I had a very nice day thanks to my guide Ruben and driver Miguel.

Antigua Half Day was great - The driver and the guide were very nice and very knowledgeable The city itself was very quaint and the volcanoes were great to see. The drive there is quite bumpy and lots of traffic both ways.

Awesome - Carla and Carlos were the best!! Absolutely wonderful day. Carla showed me all the beauty of Antigua and Carlos brought us there and back safely.

A beatiful historic place to return - Antigua was amazing. The combination of colonial architecture, blossomed jacarandas and volcanic scenery was spectacular. Eduardo, my guide, provided detailed information of the city history and showed me the best spots. Highly recommend it.

Great Tour - This tour was so much fun that I extended it to a full day tour. I met some marvelous folks from around the globe. The tour guide was very knowledgeable. I learned a lot of history about Antigua. It's a beautiful town to wonder around. The group also enjoyed a lunch while in town and the food was amazing. Don't hesitate, just book this tour!

Great tour! - Excellent tour. Ruben is an excellent guide and very entertaining. He was amazingly informative and educated us about Antigua, Guatemala in general, the Mayan history as well as current maya customs and dress. Ask for Ruben and you will have an excellent tour of Antigua and Guatemala.

Great tour and value. - Host was great and helpful every step of the way. Was definitely a good tour for anyone who still wants to have time during the day afterwards.

Time well spent touring the city - Excellent tour that hit all of the key points along the way. Still had time to do other things afterwards would definitely recommend to anyone looking to learn the history of the city without taking the whole day. The guide/operator was great every step along the way

Seeing the beauty of Antigua is a must! - I had a terrific tour of Antigua with Ruben! As a female solo traveler, I did a lot of research to find tours in and around Guatemala city that would be safe and accommodating. Ruben is very extremely and passionate about his job. He loves sharing Guatemala with travelers. I had an amazing time exploring the beauty of Antigua!

Frustrating Tour in Antigua: Guide Lacked Professionalism and Sensitivity - We wanted to feedback about our recent tour in Antigua Guatemala on Saturday April 27, 2024, half day - private tour. This was a time sensitive tour as we had to return to our cruise ship, SilverSea (Silver Nova) by 4pm. As seasoned travelers who value professional guided tours, this experience was uniquely disappointing and we believe specific instances from our tour will illustrate why improvements are necessary. Ignoring Client Preferences: We had specific ideas about where we wanted to eat and what we wanted to see, but our guide dismissed these requests. Despite multiple attempts to direct him to our chosen shopping destinations, he insisted on taking us to another location, which then forced us to walk to our desired shopping destination. Obtrusive Behavior: At each site, he positioned himself in front of us, blocking views while pointing out mundane objects without providing any historical context or educational value. His commentary was often repetitive, pointing out the obvious, such as "look, this building is very old, very old", which did not enhance our understanding of the locations visited. Lack of Privacy: The guide's presence was overbearing. For instance, in the restaurant at the Porta Hotel, he chose to sit continuously within our view, observing us as we ate, which was highly uncomfortable. His subsequent behavior was equally unprofessional; he took tourist-like photos in the lobby, which delayed us further as he lost track of where he had parked the car. Disregard for Time Management: After the meal, when it was clear we were pressed for time, the guide was unable to locate the car promptly, insisting it was "just around the corner." This led us to decide to walk to our next destination out of necessity, not preference—a choice he seemed to misunderstand as a casual decision rather than a frustration-driven necessity. These specific examples reflect a broader issue of professionalism and sensitivity to our needs, which were not met during our tour. The guide’s knowledge was inadequate, in addition his delivery and conduct were neither professional nor considerate. Furthermore, we would like to reiterate our appreciation for the driver, who was both polite and efficient, contrasting sharply with our experience of the guide. We have attached a photo of the guide for your reference, as we do not recall his name. We trust that you will address these issues promptly to prevent future clients from having similar experiences. Thank you for considering our feedback.