Good experience - Nice vehicle and friendly driver. Clearly arranged pick-up time and location and dropped off in a convenient location to the station

Very disappointing - Nothing about this was a pleasant experience. They were late picking us up. In addition to being late a driver with a regular size automobile, picked us up and forced our luggage into his car and drove us to a meeting point. We waited 20 minutes at the meeting point for a van. Once the van came, they offered us two seats in the front that were very tight and very small. If it weren’t for a very nice younger couple, sitting in the back, offering to trade with us, we could not have even taken the ride. There was clearly enough room for one more person in the front and they were trying to make it enough space for two. As I said, a younger couple squeezed in, and kindly gave up their roomier seats in the back for us. By the time we got to Naples, it was much later than anticipated. I cannot honestly recommend anyone take the trip from Sorrento to Naples with seahorse.

Transfer was not what we paid for - Had a transfer from Sorrento back to Naples train station upon being picked up at the hotel within 10 minutes. We had to transfer to another vehicle which was ridiculous. If I wanted to ride on a bus, I would’ve traveled on a bus, not a private transfer like we did, the experience was not well received by myself and my wife, as we had to remove our luggage and go to another transfer which was 10 minutes away and transfer was completely full of other people that didn’t worry us , but the experience it self as I said was not good , if I wanted that type of transport, I would traveled public transport, not happy at all. So I expect some compensation back from your company as the experience was not what we expected at all !