JERUSALEM AND BETHLEHEM - The tour and our guide were excellent. We also appreciated that operator knows ins and outs of some of the sites, such as the best time to visit them to avoid crowds, good places to eat lunch, etc. Our driver was extremely competent and helpful as well. We enjoyed all of our stops. We loved it.

Best trip ever - We went to Jerusalem and Betlehem from Tel Aviv and it was our best trip ever. Our guide Itamar Buk was the the most awesome ever, he was funny, but told us very interesting details too, we loved him so much.

**BEWARE** Click Tours is HORRIBLE! - They never showed or bothered to call us! - **TERRIBLE!** Do NOT book with this company! CLICK TOURS cancelled our tour and never contacted us to let us know. We purposely stayed at a hotel that was on their list of pick-up points. At the pick-up time there was plenty of people waiting to be picked up. A van came and did not call our name, so we showed them our tickets and they said that was a different company. The BEIN HARIM TOUR Services picked up their big group on time, but we still sat there just waiting. Funny, I should have known as when I purchased the tour through TripAdvisor I received a very curt (briefly rude) request to complete all the passport information. (NOTE: the website kept dropping the information so it was difficult to know if it went through properly.) When I replied to their request, I also asked a question about what time approximately we could expect to be dropped off at the hotel at the end of the tour. Of course, they never bothered to reply to me. At that point, I should have known something "off" with their customer service. However, still sitting there waiting at 6:30 AM to be picked up for our tour and nobody showed up. No emails were sent. We called their customer service, and nobody answered! So, we just kept calling until we received an answer. They answered after the second or third call and immediately knew who we were even though we never gave them our names. (At that point it was obvious he must not have had enough people signed up to make it worthwhile for him to give the tour.) Conveniently, "he had CoVID, but could reschedule us for tomorrow." Are you kidding me, miraculously I guess he could be healed in less than 24 hours! HORRIBLE! So disappointing as we had one full day in Tel Aviv before leaving on our cruise and we purposely arrived a day early for our tour of Jerusalem and Bethlehem. Do not let this happen to you! **DO NOT BOOK WITH THIS COMPANY!** They could have sent us an email or contacted us through TripAdvisor to advise us, but I think they just wanted to keep our money. We lost our tour, but thankfully booked securely through TripAdvisor we did not loose our money. TripAdvisor should stop doing business with this unreputable company!