Best driver/guide ever! - We stayed in Kigali before we went gorilla trekking in Rwanda and had the best experience and education with our driver/tour guide Denis (with one 'n'). We learned so much from him that we are returning home with the desire to learn more about Rwandan history. Denis also is knowledgeable about the different cultures of people from Kigali to the Volcanoes area. He is a safe and DEPENDABLE driver who know how to navigate the chaos of the roads. We HIGHLY recommend him for any and all tours or driving!

Kigali Transfer - This company arranged for my pass to the park along with the transport, from Kigali. My driver was prompt, kind and knowledgeable.

An Incredible lifetime experience - We did the gorilla trekking tour from Kigali. Our tour guide was extremely friendly and knowledgeable. The experience is almost not describable, such close up with the gorilla families, almost in touching distance. Our two-night stay at Ingagi Park View lodge was special, where do you get a complementary foot massage after the trekking? The visit to the Ellen DeGeneres - Dian Fossey research center is fun and educational. Highly recommended. Africa Explore tour really take care of their guests.

Amazing experience - Amazing experience, getting up-close to these beautiful animals. It's very expensive in Rwanda - $1500 just to get into the national park - but worth it (unless you want to do it in Uganda, where it's 1/3 of the price).

Gorilla Trek from Kigali to Mgahinga - My friend and I booked a day trip from Kigali to Mgahinga Gorilla National Park and had an amazing experience with Kawira Safaris! We really wanted to see the gorillas but the price of gorilla permits in Rwanda was too high for our budgets. Ian Kinote kindly organized an option for us that we could afford where we crossed over to Uganda (where the permits are cheaper). Our driver, Mbabazi, was really amazing and arrived on time at 3am (in fact he was 10 mins early) which we really appreciated because we had a long drive ahead of us. He helped us in every aspect to cross the border, pick up our permits, and drop us off at the start of the trek. We had an absolutely amazing time interacting with the gorillas. The group we saw had 17 gorillas including 7 young ones! Then on the way home we stopped at the Diane Fossey museum and for lunch in Musanze. Overall, it was a day to remember for years to come and I would like to thank Ian Kinote for organizing it all. He was very professional with his emails and responded promptly to the questions we had. My friend and I would both recommend Ian Kinote for his great service and a fair price.

Unpaid refunds - Although the transfer to Mgahinga Gorilla NP was good, with our driver Kinote Ian, Kawira Safaris has never paid a refund of $2,000 USD due us primarily from cancelled airline tickets that we purchased through them. We are also out another $600 USD for an unused Uganda Gorilla permit purchased through Kawira. Ian acknowledges the debt for the cancellations but has not been forthcoming with regard to any proceeds Kawira may have received for the valuable gorilla permit.

Poorly served. - These people have very poor services. Their staff are very rude and the bosses too are very rude to people.