Sweet Costa Rica to the Rescue! - Our flight was delayed due to weather, and we missed our connection to Liberia. We were rerouted to San Jose, and Sweet Costa Rica came to our rescue. Paul was at our hotel early and with a smile after having driven all night to pick us up. He had a cooler with drinks and snacks, and chatted with us during the lengthy ride. We appreciate sweet Costa Rica and we love Paul!

Clean, comfortable airport transfer - Smooth pickup and travel process from the airport to Tamarindo, friendly helpful driver, and a clean spacious vehicle. Would recommend.

Pleasant experience. - Great experience. Driver was waiting for us at the airport exit and took us straight to his clean comfortable van. Provided free drinks and snacks. He was friendly and courteous.

The Only Tour Guide That Matters! - Sebastian is the best. Nobody told me how hard it can be to get around Costa Rica, but upon arriving my friends and I soon found out. Thanks to Sebastian we had the inside scoop on everything and were able to navigate everything safely. Plus he has great energy and free snacks and drinks!

Paul was our driver and... - Paul was our driver and he was great. No wait time and spoke to us about the sights and history on our drive to our hotel

Great Service - Our driver, Paul, was terrific! Picked us up from airport, drinks and snacks in the van. Safe and friendly ride to the hotel.

Best Airport Shuttle Service - Terrific service today from our driver, Paul! He made the 2+ hour drive to our resort such a pleasure with thoughtful stops along the way for lunch, bathroom breaks, and wildlife sightings. He was super safe, friendly, and knowledgeable.

Sergio is the Man! - Sergio was awesome. He even stopped for some sight seeing. He was fun and educational. He told us a lot about Costa Rica.

Excellent - The driver Paul was timely friendly and professional. He shared facts about Costa Rica and the surrounding country Nicaragua and Columbia . He shared info about the rain forest and the animals that inhabit as well as the environmental benefits. Excellent . I will request Paul for my return to the airport when I depart .

They forgot us. - They forgot us. There were about 50 people with signs at the airport and ours wasn’t there. There were lots of men standing around offering to help. One guy said he’d help find our driver and was speaking to him on the phone but it was hard to tell if he was just trying to get us to go with him and pay him separately even though we’d pre paid $270. That same guy said he knew the company and was speaking to them on the phone and they apparently thought it was a “pick up” at the hotel, not the airport, and they were on their way. It became clear quickly that that was a lie. We ended up waiting probably 45 min and the same guy that was trying to help us tried to pull up with Hyundai Tucson to drive my family of 5 including car seats. We refused and ended up booking a van right on premise. I spoke with the main guy on the phone (the one who forgot us) and he said he would refund. He even offered to pay for our other van but we said no just cancel and that’s why I’m giving 2 stars vs 1. A very chaotic and stressful start to our trip.