When in Madrid, ask for Rocío - Our guide, Rocío, was superb. Her knowledge of history, her wit and sense of humour and communication skills made this tour most memorable.

When in Madrid, ask for Rocío - A tour is made (or not) by the guide. Our guide, Rocío, was superb. Her knowledge of history, her wit and sense of humour and communication skills made this tour most memorable.

Royal Palace Tour - The palace was beautiful and Ishmael was a great guide. This tour allowed us to skip a long line and learn the history of the palace.

Outstanding guided tour - This was one of the most enjoyable tours of my trip to Spain and France. I was unfortunately in a wheelchair with a broken leg , yet I was well accommodated in this tour. Tour guide was friendly, knowledgeable and organized. He communicated very well and kept our large group together and moving through the palace at a good pace. He provided the right amount of detail and insight into each room to keep us interested.

Smart and fun - Rocio made the trip through the palace pleasant and interesting. She knows her stuff, and helped the group navigate the crowds in a smart way. I would recommend her for future tours.

Magnificent Palace - Wonderful tour! Reminded me of Versailles in France. The guide was informative and pleasant. Would definitely recommend this tour.

My family and I took the... - My family and I took the tour with Carlos who did a fantastic job!! Very enjoyable experience overall!

Jaw-dropping beauty - Incredible Guide - Complete and comprehensive tour with an amazing Tour Guide! After being shut out of the “official” tours until after the end date of our visit to Madrid, i was thrilled to find this Viator tour opportunity. It was modestly priced, and included immense detail and historical notations. There was almost too much to take in, but time would not permit a repeat.

Must See Royal Palace in Madrid! - The tour guide was very fun and well prepared with anecdotes and information about the palace. The skip the line nature of the tour was well worth the price - even though entrance would otherwise be free. However, the group was too large and unwieldy. Several of the rooms could not accommodate all of us (probably 30), let alone the other people in them. As a result, sometimes the guide was describing things I could not see. Also, though the tour was billed as 2 hours, that included 5 minutes waiting for latecomers, 10 minutes walking to the Palace from the meeting point and 5 minutes distributing headsets (which were provided by the palace and not the tour company, and therefore of poor quality - some stopped working midway through the tour). Even minus those 20 minutes, the tour ended 10 minutes early - so it was really 90 minutes in the palace, and for sure we were rushed from room-to-room and the splendor could not be fully absorb or appreciated.

Terrible experience - Terrible experience. The guide never showed up at the meeting point. We showed up 20 minutes in advance and waited for more than 40 minutes. We contacted the tour operator and they said to meet at a different point. They never showed up or took care of us. Please save your time and money and book with someone else