Great Intro to Madrid + Royal Palace - We were a part of a party of 8 and Sergio did a fantastic job. What's great about this tour is that the first 45 minutes are used to get you acclimated to Madrid and its history (instead of "just" touring the museum). The palace itself is much-more impressive than we would have thought - beginning with the fact that it's larger than Versailles. The porcelain room (every square inch from floor to ceiling) is quite unique. This is a great walking tour, especially soon after arriving into Madrid.

Awesome Experience! - We had Ruban and he was so knowledgeable and funny! We likely would not have enjoyed the museum without his insights, truly a great time!

Outstanding tour - We took a tour of the Prado Museum on a Saturday May 11th. Our tour guide was Davis, a Cuban with a masters in Art History. Over 90 minutes, Davis took us on a tour of the highlights of the extensive collection found in the museum. Davis spoke with virtually no accent, was articulate, engaging, and delivered his talk at a cadence that was easy to understand. His grasp of the English language was impressive given that English is his second language. We all used headsets which made it easy to hear him in the crowded museum. The talk was interesting and informative, and Davis skillfully segued from piece to piece as we moved through the museum. We came away with a much better appreciation and understanding of the various highlights in the collection. I would highly recommend seeing this museum and going on this tour.

Highly recommend - Davis was an excellent, very knowledgeable guide. Prado one of the best art museums in the world....

Prado highlights - The Prado tour was excellent- one of the best tours I’ve ever done! Davis was one of the best guides I have ever had. Additionally, the tour was just the right amount of time. Davis gave just the right amount of information too. He hit all the highlights and had an iPad that further demonstrated things about the paintings. I am not an art lover per se, but his tour made me appreciate the artwork and I learned things that I would’ve never known had I entered the Prado on my own. Well done!!

Beautiful afternoon at the Prado! - Davis was an excellent tour guide! Very knowledgeable in the area of artists and their works. One can tell he loves both the arts and Madrid!

Great tour for seeing and understanding the highlights - Davis was an excellent tour guide who had in-depth knowledge about the art in the Prado. His art history background was very helpful as a guide. We were able to skip the lines and see many of the most important paintings. We would definitely recommend to others.

Unnecessarily poor guide. - Though our guide Ruben had a lot of knowledge to impart, we found it almost impossible to understand his English. And I'm very, very good with languages and Europeans' efforts to speak English. All the others on our tour felt the same way. Additionally, we found Ruben to be somewhat condescending to us...his attitude was a turnoff, unecessarily putting us individually on the spot in a brusque manner from time-to-time. It's too bad because he actually made some very interesting obsevations...the few times we could follow him. He turned the tour into an unpleasant ecperience; that's the first time I've said that about a Viator-recommended guide.

Hurry up and wait, wait, wait…. - We arrived as directed -15 minutes early. Waited a half an hour for the guide who was late. He had to go to a line to get the tickets-another 20 minutes. Then a line to get into the Prado -another 15 minutes. So 59 minutes wasted before entering the museum. Guide was knowledgeable. Tour ended in less than an hour and a half. Very frustrating morning!

Horrible and unreliable. No show - Showed up for my tour one hour early. The guide never showed up at 1 as arranged completely frustrated. This is ridiculous. Did not get to see the Prado museum, really disappointed, paid in full.