Plaza Premium Lounge at Penang International Airport: Unwind with Comfort and Luxury
3.9
37 Ratings
Penang
Indulge in comfort and luxury at the Plaza Premium Lounge in Penang International Airport. Relax with comfortable seating, refreshing showers, complimentary food and beverages, and high-speed internet.
Duration: 12 hours
Cancellation: 1 day learn more
Highlights

Service and Facilities:

  • Self-service buffet counter with light hot meals, sandwiches, salad bar and dessert
  • Soft drinks, tea and specialty coffee
  • Comfortable seating area
  • International newspapers, magazines and TV
  • Shower with amenities
  • Free high-speed wireless internet access
  • Flight informationClick on ‘View Additional Info’ for the Plaza Premium Lounge location map.

Due to the current situation, Lounge at Domestic Departure Opening hours will be revised as follow:

Sunday to Friday: 11:00 - 19:00hrs
Saturday 09:00 - 17:00hrs

Please also note the below measurement will be in place:

  • Social distancing within our lounges
  • Removal of buffet bars, and switch to digital food ordering of hot food (breakfast/soups/pastas/noodles, etc) and served to customers, individually wrapped fruits/sandwiches, packed salad/cereals/cheese etc
  • Canned beverages, coffee/tea in disposal cups

Before catching your departing flight, head to the Airport Plaza Premium Lounge in either the domestic or international terminal at Penang International Airport. (Note: The international departure terminal is open from 5:30am

  • 11pm. The domestic departure terminal is open from 7am

  • 11pm.)

Take a comfortable seat in either lounge’s tranquil surroundings and unwind as you make yourself at home for the allotted time selected. Depending on the amount you need, choose one of three pass options: three hours, six hours or 12 hours at the lounge.

Help yourself to the buffet counter for hot food and other selections. Enjoy superior facilities, including a refreshing shower with full amenities. Sip complimentary beverages (alcoholic drinks are available for purchase) while watching TV, catching up on email or reading from a variety of print media. Four workstations allow you to focus with efficiency.

Service and Facilities:

  • Self-service buffet counter with light hot meals, sandwiches, salad bar and dessert
  • Soft drinks, tea and specialty coffee
  • Comfortable seating area
  • International newspapers, magazines and TV
  • Shower with amenities
  • Free high-speed wireless internet access

Points of Interest

  • Penang
What's Included
  • Buffet
  • Non-alcoholic drinks
  • International TV channels, newspapers, magazines
  • Comfortable seating area
  • Use of shower facilities
  • Wi-Fi connections
  • Flight information
What's Not Included
  • Alcoholic drinks (available to purchase)
Additional Information

The Airport Plaza Premium Lounge is a great place to relax before your departure from Penang International Airport. Whether you’re catching your next flight from the domestic or international departure terminal, you’ll find comfortable seating, refreshing showers with amenities, plus complimentary food, beverages and high-speed wireless internet. Take a seat while you read a newspaper or magazine, or watch international TV. Three options are available to give you flexibility for the length of time you need.

  • The Plaza Premium Lounge has locations in the restricted area of the departures level of the airport. For these locations, you must pass through security and immigration prior to gaining access to the lounge; an on-going boarding pass MUST be presented by all passengers before entering any of the lounges
Location
Penang
International Departure- Mezzanine Floor, International Departure, Penang International Airport (near Gate A3) Domestic Departure- Level 2, Domestic Departure, Penang International Airport (near Gate A1A)
Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Customer Ratings
3.9
(37 Ratings)
5 stars
4 stars
3 stars
2 stars
1 star
Extrasmallworld
Jul 21, 2023
Chill and Cozy - It's always a nice and cozy relaxing lounge while waiting for the plane/travels. Assortment of food, snack and beverages always able to cater and satisfy my picky family.
Review provided by Tripadvisor
Lilyho71
Nov 7, 2020
Great manager - I am a member of the lounge, so I have visited many lounges before. Even due to lockdown I was surprised that this place was open. Due to the restrictions they now come and serve you at the table rather than you go up and order at the counter or self service which is not a problem. I was particularly impressed with Melvin who was the manager there. He was so polite, charming with a great sense of humour, which is definitely needed in times like this, and totally professional. What a fantastic manager. I just wish all lounges had lovely happy staff like him. I cannot praise him enough.
Review provided by Tripadvisor
Louisjoakimm
Sep 1, 2020
Hospitality while on Tansit. - Hospitality and service was excellent despite being lean on staff strength. Beverages and snacks good quality. A big shout out to Melvin in charge of the lounge.
Review provided by Tripadvisor
Janice813
Aug 17, 2020
Great morning - I am writing to compliment excellent service during my visit in Plaza Premium Lounge (Domestic Departures) in Penang International Airport on August 13. I had a great birthday morning while greeting by a pretty lady Ms. Nur Hanisah and served delicious meal by Chef Shahidi. Thanks to both friendly service and sweet smile cheer my day!
Review provided by Tripadvisor
Seowlanh
Jul 7, 2020
Pleasant experience - I visited Plaza Premium Lounge in Penang International Airport recently. I had a pleasant experience in the lounge. The staff was friendly, polite, efficient and no fuss. I would to compliment Melvin Kor for his superb service. The food was tasty, I like particularly the chicken rice which has a well balanced flavourful chilli sauce. Well done to the team!
Review provided by Tripadvisor
Mikelohmickey
Mar 16, 2020
Excellent coconut rice and teh tarik - Excellent food and service, Chef Oh, Chef Hafiz and Hao introduction coconut rice and teh tarik very delicious.
Review provided by Tripadvisor
Your_travel_buddy_sg
Apr 22, 2024
Not many choices - Not really sure but I think this is the only lounge available at Penang international airport. We used this lounge prior to us flying back to Singapore. It was really busy when we visited and we had some issues finding seats in the crowded lounge. Food was ok, nothing worth mentioning except that there was a live cooking station offering curry noodles when I was there.
Review provided by Tripadvisor
Travelgeek1982
Jan 8, 2024
Average - Compact lounge which appeared to have been recently refurbished. Very busy in the morning, food quality average but good enough if you are hungry. Alcohol must be paid for. Both sinks were out of order which is unacceptable in terms of hygiene.
Review provided by Tripadvisor
Boltotraveller
Mar 29, 2024
Only beer available - Food was ok, but barely warm. Wanted a glass of soda or water but none in the fridge but fizzy soft drinks. Bar only offered beer unless you paid.
Review provided by Tripadvisor
Maggielb2663zu
Jul 24, 2023
Worst lounge I ever come across - Was here on 24 July at around 7pm. The food is limited and bad. It is also very unhygiene. Saw a lot of flies around the coffee machine and some came to our food. The plates come with stain. Food fall all over the buffet and no one bother to clear. The guy at the reception walked around without informing ground staff and even took a coke for himself which is meant for lounge guest.
Review provided by Tripadvisor
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up to 9 guests
1 Adult
June 2024
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