Not to be missed - Amazing day and thank you so much to valentina and Inna who sorted us out with transport after we were waiting to be picked up at the wrong place, brilliant day and recommend company and the ruins as a great experience in naples

simply mind blowing - Without a doubt a highlight. More compact than Pompeii, less tourists so room to wander and take in a site that still looks like a city. Great guides, helpful staff and easy to get to from Napoli. Allow 3 hours go earlier in the day

Herculaneum ruins, better than Pompeii and no crowds. - We had an incredible day learning about this lost civilisation. The ruins were amazingly well preserved and we were able to make our way through without battling crowds. The tour operator was very professional and ensured we were back at the port with ample time to board our ship. This was a great tour.

Organized Confusion Getting There and Back. No Guide or Tour Representative - Finally getting there and seeing the ruins was fantastic! Please note that this tour does not include a guide for the ruins or a representative from the tour company to be with you. A "tour ruins guide" can be obtained at the entrance. We were quoted 120 euros for an hour and a half for myself and spouse. Getting there and back was very stressful. Valentina from the tour company was very helpful/supportive to take our many calls for assistance in getting there and back. As per the Viator directions the tour left at 1:30. We were told the day before, a shuttle would pick us up at a destination. We booked our train from Rome to Naples in plenty of time to make the 1:15 deadline. Unfortunately our train was late, we got another train and Valentina from the tour company got us transportation to the ruins. When completed at 4:15, you need to take a "Tram-bus" which is located 300 meters from the main ruin gates. We waited approximately 30 minutes. It took 30 minutes to get back to the train station. Give yourself plenty of time to get the "shuttle-bus" to the ruins. It is a little difficult to find the pick-up point....but as I stated, Valentina was helpful finding it.