Once ready for pickup, please step outside the terminal (airports/cruise ports) and give us a call. For hotel/private accomodations pickups, please be at your designated pickup area 10 minutes befor your pickup time. Service includes Meet and Greet at airports and cruise ports (when possible), and driver gratuities. Meet and Greet will at the designated locations assigned by the airport/cruise port, and when authorized by the airport/port authorities. Meet and Greet service is guaranteed.
![](https://media-cdn.tripadvisor.com/media/attractions-splice-spp-720x480/10/7c/30/b0.jpg)
- Private transportation
- Complimentary 10-minute wait time at any location
- Up to 60 minutes of free wait time at Airports/Cruise ports
- All prices inclusive of GST
- Climate-controlled vehicles
- Gratuities included
- Luggage allowance: 1 checked bag & 1 carry-on per guest
- Additional/extra large luggage: $17.00 per item.
- Additional waiting time (upon request): $17.00 per every 15 minutes.
- Child/Booster seats: $17.00 per item.
We can handle all of your ground travel needs. We provide economical direct private transfers in Miami, Fort Lauderdale, Orlando, and West Palm Beach, FL. area. An individual driver will pick you and your group up in a tidy private car, offering uninterrupted, non-shared journeys. We provide direct pick-ups and drop-offs at your airport or cruise terminal, eliminating the inconvenience of using a shuttle to get to a secondary pick-up or drop-off spot.
- Guest is responsible to notify for any delays. After the allocated waiting time, if no contact with the party, RapidShuttle reserves the right to record the trip as a No-Show by the Guest. No-Shows are Not Refundable.
- Drivers are not allowed to collect payments onboard for the exception of tips. Any cash, or any other form payment made directly with the driver it will be considered tip/gratuities.
- We are not responsible for any items left in the vehicles; please ensure you have all your belongs upon exiting the vehicles. Each traveler is allowed a maximum of 1 suitcase and 1 carry-on bag. Oversized or excessive luggage (e.g. surfboards, golf clubs or bikes) may have certain restrictions, please inquire with the operator prior to travel to confirm if your excess luggage is acceptable.
- Collapsible wheelchairs/Scooter with removable wheels can be accommodated providing the Guest(s) is/are accompanied by someone who can assist them, board, disembark and disassemble/assemble the wheelchair/scooter. Please keep in mind that Wheelchairs/Scooters may not fit in a vehicle luggage compartment designated for 1-2 Passengers (Sedan), or 3-4 Passengers (Minivan). Due to the fact that Wheelchairs and or Scoters vary in Size, Shape, and Form. It is the Guest(s) responsibility to ensure that such items can fit on the selected vehicle and or passenger group. Due to liabilities, the driver is not allowed to assist in the disassembly/assembly of the wheelchair/scooter, nor assist the Guest(s) board or off-board the vehicle. RapidShuttle vehicles are Not equipped to provide Access/ADA services. In the event, that the wheelchair/scooter cannot fit in the baggage compartment, nor the Guest(s) have the ability to board the selected vehicle/service; We will do their best to find an alternative service for the Guest(s) at their own costs. The Guest(s) understands that these costs will be in addition to their initial cost for the reservation. The Guest(s) as well understand that in the event that our driver cannot accommodate the Guest(s) due to their own ability to board, and/or off-board the vehicle, and or the scooter or wheelchair cannot fit in the baggage compartment, we reserves the right not to issue a refund for the services.
- Due to unforeseen events such but not limited to Road Conditions, Mechanical Failures, Over Bookings, we reserve the right to hire an Affiliate and or Partner to provide transportation for a scheduled pickup. The service type and cost will be equal or greater from what the Client has paid. In such cases, the information provided to The Affiliate and or Partner it will be limited to the Client’s name and contact phone number, arrival/departure flight information, and pickup/drop off information. In the event we see the needs to use one of our Affiliate’s and or Partners to provide a scheduled pick-up, RapidShuttle it will Not Charge the client any extra fees. These measures have to be in place to ensure that our clients do not get services interruptions or to avoid any unnecessary delays.
- Guests are responsible to ensure they have the proper safety gear when traveling with children. However, upon request we will provide child seats for an additional fee.
For a full refund, cancel at least 24 hours before the scheduled departure time.