Manhattan 9/11 Experience: Comprehensive Ground Zero Tour
3,146 Ratings
New York
Immerse yourself in the Manhattan 9/11 Experience, a comprehensive tour of Ground Zero and the 9/11 Memorial. Explore the 9/11 Museum and witness breathtaking views from the One World Observatory.
Duration: 5 hours
Cancellation: 1 day learn more
  • St. Paul’s Chapel - We will start the tour at St. Paul’s Chapel, New York City’s oldest public building still in continuous use.
What's Included
  • Entry to the One World Observatory
  • Guided visit to 9/11 Memorial and Ground Zero
  • English-speaking guide
  • Guidance by a local professional with a personal 9/11 connection
  • Timed ticket access to the 9/11 Museum
What's Not Included
  • Gratuities
Additional Information

This comprehensive exploration of 9/11 sites in Manhattan comprises a 90-minute expert-led footprint tour of Ground Zero and the 9/11 Memorial, access to the 9/11 Museum and One World Observatory. A native New Yorker, connected personally to the 9/11 events, will serve as your guide, sharing narratives of the tragic event and acts of bravery, providing you with a profound comprehension of the incident and its aftermath. Choose from two available start times when making your reservation.

  • Tour operates rain or shine. A large portion of this tour is outdoors, so please dress appropriately and be prepared for the weather. The tour may be rescheduled in the event of poor conditions; in the rare case of downpours or unreasonable weather, the tour will be canceled and you will be offered a refund. However, the One World Observatory and 9/11 Museum tickets cannot be rescheduled since they are date/time specific
  • 9/11 Museum policy: You will get a timed entry into the 9/11 Museum. Depending on availability, your ticket may be for immediately after your walking tour conclusion or some time later. The museum reserves the right not to admit you if you are early or late. You cannot re-enter the museum. There is a security checkpoint upon entering the museum. All large bags will need to be left at the coat check. You can bring in food and beverages must consume them in the Atrium level. No flash photography is allowed. No talking on cell phones
  • Freedom Tower policy: Tickets are only available for a specific date and time and cannot be used at any other time. The date will be the same date as the selected tour date. Typically, the entry time for the 10:30am tour is 2pm; the 1pm tour typically has an entry time of 4:30pm. The actual entry time may vary based on availability. In the case of no availability, you will be notified by the local tour operator to select another date, another tour, or a refund
  • Also note, in case you are approached by street booksellers, they are not affiliated with us.
St. Paul's Chapel
Please meet our tour concierge at St. Paul's chapel on Broadway. They will be standing by the gate and will be wearing an orange hat. The chapel is between Fulton and Vesey streets on Broadway.
Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Customer Ratings
(3146 Ratings)
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Jun 22, 2024
Wonderful visit!!! - Maya was wonderful!!! The tour was emotional and it brought back so many memories...Maya was lovely and very knowledgeable! You are lucky to have her!
Review provided by Tripadvisor
Jun 21, 2024
Very informative tour. - Helene was very informative on all aspects of the 9/11 atrocity. I fpund ot teally interesting. She was very good at holding our attention. The museum audio tour is informative and moving. Forst class experience. Highly recommend
Review provided by Tripadvisor
Jun 21, 2024
One world a must - Great experience and access to museum and One World. Dave was a good guide and provided good history.
Review provided by Viator
Jun 20, 2024
Tim - Private tour - outstanding !! - Tim was an outstanding host, and we mean truly outstanding. He was so informative and gave us a really valuable insight into what happened on that terrible day and what it felt like to be a New Yorker and there. We learnt far more than we would ever have pick up by reading things and looking at pictures. The museum offers this and is great too but for us .. our Tim with Tim around ground zero trumped everything. He was funny, articulate and passionate about his city. Book Tim for private tour .. I can guarantee you will not be disappointed. Leagh and Ryan
Review provided by Tripadvisor
Jun 19, 2024
Great Ground Zero Tour. - Dana was an outstanding tour guide. Very knowledgeable, great stories- especially because they were near and dear to her heart. We had a great experience. Thank you Dana.
Review provided by Tripadvisor
Jun 19, 2024
The best ever tour experience we've ever have with my family. Keep up the good work Dave!!! - The tour was so great and professionally done. Special mention to Dave who shared his personal & professional knowledge for the job. I personally recommend Dave when your planning to get your 9/11 tour in near future. Im truly grateful for your professionalism 👍👍👍!!!
Review provided by Tripadvisor
Jun 19, 2024
Awesome - The memorial was beautiful. Tour Mr. Rob was knowledgeable, very nice and patient Closed distance to each other. Not crowded and easy to get to. Memorial, museum and Observatory was breath taking!
Review provided by Viator
Jun 19, 2024
Great tour great guide - Tim M was truly great. Knowledgeable and personable. Easy to listen to and above all he shared a personal connection with the tour subject.
Review provided by Tripadvisor
Jun 18, 2024
9/11 A piece of HISTORY. - Tim did an EXCELLENT JOB! Extremely knowledgeable, we felt the 9/11 experience. We will attempt to get Tim for another tour. Thank you.
Review provided by Tripadvisor
Jun 18, 2024
Good tour, bring your Kleenex - Good tour, heart wrenching, personal stories from people who lived in NYC at the time of the attack.
Review provided by Viator
Select Date and Tickets
up to 10 guests
1 Adult
July 2024