World Trade Center Tour: Comprehensive 9/11 Experience
4.9
104 Ratings
New York
Experience the comprehensive 9/11 tour at the World Trade Center Complex, uncovering the heroic stories of Stairwell B and the resilience of survivors. Includes skip-the-line access to the Memorial Museum and One World Observatory.
Duration: 5 hours
Cancellation: 1 day learn more
Highlights
  • The Oculus - The experience starts at the Starbucks across the street from the Oculus, the most expensive subway hub in the world. The tour also introduces FDNY Captain John Jonas and his team “the Dragon Fighters.”
What's Included
  • One World Observatory admission
  • 2-Hour Guided Walking Tour with Large Visual Aids
  • 9/11 Museum entry
  • All fees and taxes included
What's Not Included
  • Gratuities (Welcomed and Appreciated)
Additional Information

[Superior 5-Hour Tour] We present a guided exploration of the World Trade Center Complex, offering deep insights into the events of September 11, 2001, with a specific focus on the Heroes and Survivors of ‘Stairwell B’.

Through the employment of huge 11’ x 17’ historical photographs from September 11th, we trace the course of that unforgettable day, illustrating how First Responders rescued over half a million people. Get inspired by the courage exhibited by firefighters and understand how the ‘Angel of Stairwell B’ contributed to saving a group of firefighters, including the miraculous ‘911 Surfer,’ who descended amidst 88 floors of collapsing debris.

The tour concludes in the Memorial Plaza, where you can admire the new architectural creations and designs. This is the ultimate journey through September 11, 2001.

The Triple Play Package gives you Priority Access to the September 11th Memorial Museum and One World Observatory. Please note, a security check is mandatory for all guests at both venues, which are self-guided.

Make sure you go through the disclaimer regarding the venue availability.

  • Well organized
  • This tour is copyrighted
Location
20 Dey St
Dey Street
This tour meets at the 9/11 Memorial's Starbucks Café located on 20 Dey Street between Broadway and Church Street. Please arrive 15 minutes before your tour to check-in with your host at the Starbucks.
Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Customer Ratings
4.9
(104 Ratings)
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Darren_o
Jun 23, 2024
Amazing time. - Our guide was phenomenal. Very detailed and very passionate. One of the best guides I have ever had.
Review provided by Viator
Jeffreyj998
Jun 18, 2024
I recommend this 9/11 tour. - Great tour. Christopher was knowledgeable and friendly. He has an informative and well-organized tour. I recommend this tour.
Review provided by Tripadvisor
Sheri_s
Jun 18, 2024
Highly informative - Our tour guide was very knowledgeable, kind and held a good pace. Highly recommend! Just a great experience!
Review provided by Viator
Mark_s
Jun 14, 2024
Well worth doing our tour - We got to know a lot more facts about the events .our guide was very informative and answered all our questions.we also got some nice photos which he helped take for us
Review provided by Viator
Sandra_r
May 25, 2024
World Trade Center Tour a must see. - The tour guide, the stories, and all of the artifacts were so moving. The pictures of the victims were so moving.
Review provided by Viator
Sandra_b
May 16, 2024
Excellent tour guide - Andrew has a great sense of humor. He was well versed and knowledgeable. He communicated well and made sure to keep things moving along.. would definitely recommend him as your guide.
Review provided by Viator
David_d
May 14, 2024
Informative overwhelming and great stories - World Trade Center tour was a great way to start the tour. It gave us great insight to the horrific day that occurred and provided us with stories about the heroes of 911, NYPD & FDNY. The guide was informative and used large pictures to capture the stories. The second part we did was the 911 museum and it can be overwhelming. Be sure to give yourself ample time to view the complete timeline of events. The individual stories are so very touching and moving it’s puts you right in the moment. Please allow lots and lots of time to listen to as much of the individual stories in the nooks behind the walls. There is so much to see and learn about heroic acts of everyone the was affected.
Review provided by Viator
Gina_r
Mar 26, 2024
9/11 NYC tour - We had Rich as our tour guide. He awesome! He tailored the tour for us. It was a great experience we would highly recommend this group.
Review provided by Viator
Tim_m
Mar 16, 2024
Our tour guide was... - Our tour guide was fantastic and the entire tour was planned very well. Our tour guide was very knowledgeable
Review provided by Viator
Anastasia_s
Mar 11, 2024
Some extra experiences other than just the museum and memorial - The guide was great and we made additional stops from just the museum and memorial. He was very knowledgeable, and showed pictures from 9/11 at certain spots that we stop at in the current day. Really helped visualize what happen and the recovery that is still going on. (On a personal note, it wasn't the best day for me, and I mentioned it to the guide; so he often took a few moments to check to make sure I was doing ok.) Highly recommend this tour, very much worth it.
Review provided by Viator
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up to 15 guests
1 Adult
July 2024
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