Helpful and accommodating - Even though they are usually closed Mondays, one of my cruisemates alerted them and they agreed to open for us. I did not have a reservation, I was able to rent last-minute on site. Staff was very accommodating. I had a glitch with my bike and they were very helpful. The bike trail by the waterfront is a nice, authentic way to see the area, through neighborhoods and such, mostly very safe although there’s a few road crossings. You might have to keep your eyes peeled for the trail marker signs in town, but they can also give you a map if you get off course.

Fun ride on a sunny day - Very fun e-bike ride in Norfolk. The Elizabeth River Trail is very easy to get to from the store, and there are a lot of things to see - from the waterfront to the university to the neighborhoods. I'd definitely recommend.

Great quality bikes, and customer service if you’re rich go for it - Great electric bike ride along the Elizabeth trail. The bikes are super high quality and go out to 21 mph. However if you’re looking to save money the line bikes are everywhere and can accomplish the same task for a fraction of the price.

Pedego the ERT! - Fantastic customer service! Very helpful! We did a self guided full day enjoying the ERT! Highly recommend this place!

E-bike rental - Cannot say enough good things about our experience. We had a large group. They made sure we had enough bikes available. Most of our group had never been on ebikes before. Amy was wonderful in helping us and guiding us to have a great experience. She actually led us to the right route. We loved it.

Great bikes - The electric bike were great! There was a lady working when we got our bikes and who was phenomenal! This a self guided bike rides but she gave us a map of the trail and that was very helpful. Plenty of places to eat along our way as well. Very well worth it.

Adventurous - Shelby was very accommodating and spent time making sure I felt comfortable with the bike. The bike was amazing and I was able to explore so much of Norfolk.

Fun! - Awesome trip. So much fun. Definitely worth it! Took 3 hours to do entire ERT. No effort at all to pedal.

Anniversary Fun - This was an excellent experience and we can’t wait to rent again. The ride was very smooth, the seat was extremely comfortable and the throttle provided the thrill overall great fun!

Nice Place to Rent a Bike! Well worth it. - I would give this a five star but I wasn’t crazy about getting a fat tire e-bike, which did not have the torque sensor, which takes a bit to control the peddling speed. Plus with the fat tires it was very stiff and the ride was very bumpy. I guess I compare it to our electric bikes that have the torque sensor and front shocks, which makes it both smooth peddling and sooth riding suspension. Without the sensor I had to peddle hard and fast while in the 1st speed setting to keep up with my wife, who had a regular frame and smaller tire bike. And then in the 2nd speed setting I had to constantly back off peddling or it would I to her or go past her. I guess it’s a matter of getting use to it, but I would not recommend a fat tire bike for a casual day ride. The rentals were in a high quality looking sore, and in a very nice location close to the start of the trail and near the downtown area. The staff and owner were very helpful and friendly. We were on a cruise, and the shop was actually running a tour with a group of passengers from our ship, but we decided to do the self guided tour on our own. We followed the same trail that the tour took and it was really nice along the river and through neighborhoods of beautiful old houses. You will find nice little cafes and restaurants along the trail. This is well worth taking.! Just make sure you get the right bike for you. If it had been a different bike for me, it would have been a five star review.