Good experiance - Driver was very halpfull and nice. Took my laggeged from the room. The all drive was quite, nice people. It was very bumpy most of the way.

Awesome customer service, very comfortable transport - These guys are amazing. Really comfortable stress free ride down with water and Pillows provided. Plus I left some property on the shuttle and Gina from Pink Bus worked really hard to get it back to me and dropped off at my hostel. Amazing customer service, I was very happy.

Enjoyable travel with #MYPINKBUS - We really enjoyed the #MYPINKBUS experience!! Gina's welcome and support was pleasant and efficient. Also that of the driver. Note the trip went very well, comfortable, with a break at a station, a good WIFI connection on board, bottled water provided, and comfortable, padded seats. We are looking forward to making the return trip tomorrow from Playa Venao to Panama City. Given the price of car rentals in Panama, the difficulty of finding comfortable buses and the schedules, for us it is the best choice for getting around.

The cutest shuttle EVER - cutest shuttle, also really comfy, they always have water.. and now has a play just in case you are bored

10/10 for pinkbus - Loved it, very relaxed ride, no traffic, lots of water and the airconditioning was amazing, j slept

Thank you - The trip was comfortable and good, I forgot something on the bus and it was so convenient and easy to talk to them and they immediately returned it to me, thank you!

Awesome ride! - Awesome transportation! Super comfortable ride from Venao to Panama City. There was Wifi, bottled water, punctuality, stops for food and transportation. Booking online is easy. Honestly, no complaints! Great service!

Unreliable, avoid!! - They cancelled on me last minute TWICE. My shuttle to Playa Venao was scheduled for 8 AM & they didn’t send the cancellation email until 2 AM!!! My return shuttle to Panama City was canceled late afternoon the day before we were supposed to leave. Both cancellation emails referenced maintenance issues. I very rarely leave negative reviews, but I felt a need to warn people that this service is unreliable.

Last Minute - Cancelled my Transportation - Regrettably, I was only informed of the cancellation of the shuttle service a day prior to my scheduled trip, with a promise of a refund. Left stranded without guidance in Panama City and tasked with arranging my own transportation to Venao, approximately five hours away, I found the lack of concern from the customer service agent concerning. This experience left me feeling abandoned and frustrated, as it significantly disrupted my travel plans. I would advise others to avoid this service unless they're prepared to navigate such challenges independently in a foreign country.

RUN AWAY - we had no air con, no water, a worn out, uncomfortable bus and no customer service! - We had a noisy, hot and sweaty ride. The air conditioning does not work at all. When I woke up sweating, I asked the driver to turn it on and he showed me it was on. We could not feel a thing. I messaged the company on whatsapp and they said yes the bus has aircon and they will ask the driver to put it on. Still nothing - I called the company but they ignored my message and call. It wasn’t until two hours in, when we stopped for a break, that I got the driver to come see and he admitted the air conditioning is broken. We were then able to open the windows but that meant it was still hot and let the smoke in from the roadside fires. Also, some of the seats are broken, with no seatbelts. One of the broken seats had a metal part which rattled noisily over every bump, which was constantly because the van has completely worn out suspension. I am wearing earplugs but it is still very loud. There is also a big hole in the ceiling where a large piece of trim is missing. Not to mention, the company advertised a complimentary beverage - no sign of that. All four of us are hot and sweaty and feeling ripped off because we could have gone by bus for a sixty of the price.