The Tour kind was knowledgeable, kind... - <p>The Tour kind was knowledgeable, kind , funny - we loves her</p>

Our guide was charming and... - <p>Our guide was charming and knowledgeable, we really enjoyed the tour and would definitely recommend it. My husband, our children ages 20 and 17 all had a good time and learned a lot.</p>

Private tour, just the four of us... - <p>Private tour, just the four of us and brilliant. Les invalids and Napoleon was great and the Rodin tour topped it off.</p>

This tour is a must. Selina was... - <p>This tour is a must. Selina was amazing, and the whole experience was relaxed and highly informative. Be prepared for a lot of walking.</p>

Our guide Gwen Cairou did a great... - <p>Our guide Gwen Cairou did a great job of listening to the topics we wanted to cover most and going into great depth on those: Napoleon, WW1 and WW2. We spent four rich hours at Les Invalides and would welcome the chance to visit another site with Gwen. Highly recommended.</p>

Be very careful to meet the guide at the exact specified location - Well in advance of the appointed tour start time, my father and I were at what Apple Maps said was the museum entrance (at the guarded gate, facing Hôtel des Invalides, across Avenue de Tourville from Place Vauban). Our guide never showed up there. This was because the specified tour start location is “Place des Invalides (main entrance to the museum) Rue de Grenelle”, which is on the opposite side of the museum complex. Our second mistake was that when I booked the tour I supplied my own cell phone number, and it turned out my employer, who owns my cell phone, forbid me to take it overseas. We used my father’s cell phone instead, but I did not think to update our registration for this tour. The tour company left a message on my cell phone that I was not able to listen to until I got back home from the trip. HOWEVER: (1) We called the contact number on our tour voucher several times after the tour start time, and it went straight to voice mail, we left messages each time, never got any response. If the tour guide (or someone able to put us in contact with the tour guide) had answered or returned our calls, we could have cleared up the misunderstanding and taken the tour. (2) Viator’s response to my refund request was “Upon review of your request, ARTSTUR Ltd, have advised that since you did not confirm with the supplier at least 24 hours in advance a refund cannot be provided, additionally the guide waited for over an hour at the correct meeting point before leaving. As we are being billed in full for this booking, we are unable to provide a refund or credit on this occasion.” This response is irrelevant. How could we possibly apply for a refund a day in advance of the guide’s no-show? We are out over $500 for the missed tour (which we just did on our own after getting no response to our repeated calls). Don’t make the same mistakes we did, the main one of which, in my opinion, was booking a three-levels-deep tour: TripAdvisor to Viator to Artstur - too many paths for communication to break down).

The tour guide is extremely... - <p>The tour guide is extremely knowledgeable, however, the bad review is for the price of the tour. For a party of two the cost is over 200 for a tour which ended up being a 2 hour walking tour of Napoleon's tomb and Rodin's museum. I just feel you would get the same value with an audio headset at a much lower price. The military museum was also not included in the tour. </p> <p>As I said the tour guide is exceptional and very knowledgeable, but is very expensive for what you get.</p>