! Long live Concha y Toro! ! Long live Cabernet Savignon red wine! - I loved the trip, it is very economical and a must for those like me who love red wine and consume Concha y Toro wines, I believe the most popular Chilean wine in the world. They take you on a tour of the owners' estate, a simple, not ostentatious estate, then to the vineyards and finally a tasting where to begin with they give you the letterhead glass in which you do the tasting, all pretty and with good taste, the cup comes in its very pretty box, good design. At the exit, a store with the company's products and souvenirs (not cheap, by the way, nor very stocked).

Thank you Claudio. - I tried to make a reservation for the Conchaitoro Winery Trip directly on the site, but there were only Spanish or Portuguese guides left and no English guides, so I made a reservation through this site, TripAdvisor. Fortunately, there was an English-speaking guide available, so my wife and I made a reservation. It was Friday afternoon. I received confirmation and paid by card. However, there was no information at all about when and where the local guide would pick us up, and there was no contact until noon on Sunday, when we were due for the trip, and even though we waited in front of the hotel for the pickup to come, it did not come. So we called an Uber and went directly to Conchaitoro Winery. The trip had already started so we couldn't join as planned, but an English guide named 'Claudio' who heard about our situation arranged an English guide for 2:20. So we were able to have lunch and do the tour during this time. The problem was that there was no English guide at the time we originally booked. There was only a Portuguese speaking guide at that time. What happened to this? If it weren't for Claudio, we would have received guidance we couldn't understand. Anyway, thanks to Claudio, we had a good trip and were able to leave pleasant memories.

Worth doing - The tour is well organized and worth the money. The guide was polite and good. However the communication with the company was tiring. Waited hours to get a reply, and had a tight schedule. My tour was not confirmed, then after waiting 3 hrs it was changed from English to Portuguese. In the end all was ok.

Concha y Toro without refund. - The trip never happened! They called us to cancel and never rescheduled us. Mrs. Alejandra started the process of returning the money and I still have not received the money. They have ignored the entire process. Mr Gonzalo Serrano from the finance department has also ignored the refund process.