Enjoyable day trip - We booked this tour at the last minute and were not disappointed. Our driver and guide for the day was Emanuel who was both friendly and professional. He was a careful driver and very informative with a good sense of humour which made our day even more enjoyable. The tour was just the right pace with the visit to the farm for lunch and wine and port tasting the highlight of the day. Emanuel was very respectful and as we were a couple on our own left us to eat lunch in private. Overall an excellent day if not a little expensive. If you book this trip be sure to ask for Emanuel as your driver and guide.

Not a private tour - very disappointing - To call this a private tour is really misleading. At an absolute stretch it is a semi-private tour. Yes you are in your own car (which was an average Ford Focus) and picked up from your accommodation, but the privacy ends there. We joined up with others at every single stop who were on group tours with the same provider. We thought the boat ride would be private but we were with about 60+ people - I found this incredibly disappointing as this is not what I expected at all. Not one part was exclusive/private except our driver Miguel stopped at a swing which had lovely views. For the price I really should have known better although it was by no means cheap; we still paid £400! If we knew we would just be meeting with the groups we would have just booked a group tour for half the price or less. Or indeed paid more with a better provider. This needs to be advertised to expressly state that by private tour they really mean a separate car only. The lunch was crowded with the manager of the estate reused the same joke with everyone, it was a little cringeworthy. Although Miguel our driver was lovely, he was very quiet and we felt quite awkward when he joined our table for lunch; it felt a little unprofessional but we were too polite to say anything. He was not overly talkative but again he was polite and tried hence why we tipped him for his time - it is a long day. We did ask if he could drop us back at another location but he refused and explained that he was not allowed to; we understood although it was a little disappointing at the time. Lastly, the provider mixed up our days. I received a call 2 days beforehand when I was in Madeira for a pick up - this was their error and I was awoken from my already disturbed sleep. When I followed up the the driver Joao, he just ignored me which was very rude. I then had to chase the evening before to confirm the pick up time and driver. Unfortunately this experience was just not up to par. Although we would do a private tour again, it definitely would not be with this company especially given then we paid £400 for the pleasure. Quite disappointing. I would not recommend this tour unless they make some serious changes; you are better off paying less for the group tour because that is pretty much what the experience was.