Super fun adventure - My son was really scared and the staff was great with him. They helped him overcome his fear. He wanted to go back and do it the next day. LOL

The best and fast excursion on water! - Ki-ke and his team were amazing and so patient with our 11 year old daughter. The stops were amazing and crystal clear! Thank you so much! We would recommend to anyone!

Excellent! - Swimming right next to a turtle - awesome! Great excursion. V good day out. Staff very helpful and made it easy for beginners.

Wow! - I had josé and Carlos as my guides. The views were amazing! They make sure beforehand your equipment works and make sure you are comfortable first. They tell you the plan before the boat moves and makes sure everyone stays together. There is also a camera man that takes photos so don’t worry too much about that! We saw some turtles and crabs near the shipwreck. 10/10 experience!

Amazing - It was me and my friends first time snorkeling and everyone was very helpful and nice. The views were amazing and they took a bunch of pictures

Fun time! - Great trip. They were wonderful to work with when I had a pick up issue. The snorkeling was great. Ivan was the best guide. We really enjoyed it. Saw turtles, rays, lots of fish.

Great Excursion! - So much fun! The van was clean, safe driver, picked us up at 10:00 (10:10...) for a noon timeslot. Arrived at the pier and checked-in. You can put everything in a locker, which I recommend. You don't need a towel, your phone will get wet, etc. Put everything in there. $5 American, which is given back to you. Apply your sunscreen before you get there; they're very aware of its effects on the water. Our boat driver, Emilio, was wonderful, very hospitable, safe, fun. We paid for the pics, which were fine, but the only way we were going to get any. It was a splurge. Van was there to take us back upon our arrival. We were on the water from 11:45 a.m. - 1:45 p.m. Back to our hotel around 3 p.m. The drive from Hard Rock was 30 mins. The actual snorkling was awesome. My daughter and I are pretty good swimmers and opted for the lesser life jacket. We saw 4 turtles, starfish, lots of cool fish. We had the best time!

Good experience for kids - It was great experience for my son who was snorkeling the first time. The team supported my 8 year old son all the time so we felt safe

Great views - Swimming in this place is a real wonder, the best thing is that you can see many species and you realize that everything is cute, I loved it very much.

Just gorgeous - Very friendly and helpful staff. If you are a novice, it doesn't matter as they helped everyone with great patience. You need to sign a waiver and pay the dock fee per person. You get fitted for a life vest which can be either, yellow, which allows you dive or orange, as its a floatation. Next you get your mask and snorkel. There is an area to try out the equipment on the water to make sure everything works well and you've a handle on your equipment. One of our party couldn't figure out the snorkel, so there was a different snorkel to use instead. We were a family of 4 plus one extra and crew ( captain, media person who does all the photos & videos. And your tour operator) so 8 out on the water. We got into the water by throwing your legs over the side of the boat and sliding into the water. You can float on the top of the water and look down into the sea, you can also hold on to a floatation ring to keep yourself secure or swim yourself. Our tour guide, "pineapple" showed us our first sight but the water wasn't clear so he asked did we want to continue. He said that the conditions were not good and to get the correct tour, he would suggest rescheduling. So we did. Have to say, I appreciated his honesty and not taking us out on a tour where we didn't know any better.. Our rescheduled tour was fantastic. Kikco I think was his name. Apologies there was a lot of names that day. Our first stop, we saw the underwater monuments which were really fantastic to see. So happy to reschedule because the water was so clear. Lots of different fishes and beautiful colours. You can float or dive down to the white sand bed. The catamaran boats go to this area also, so when we went the first time, it was 2pm and it was really busy. People bumping into each other and you'd need to keep an eye on your group. With the sea current and boats driving around, the waves make you float in directions you might not want to go in, so there could be a lot of people bumping into each other. It's fine but can get frustrating ... our 2nd trip was 9.30am and it was much better with less amount of people Back on the boat and off to stop 2. A ship wreck. Amazing to see all the different parts of the boat. Would have nice to have heard the story behind the ship sinking Or even the monuments under the water. I asked the captain and the tour operator said he said it happened 40/50 years ago. Next we went to an area to look for turtles. Out of nowhere came the most amazing turtle. To see it swim and eat the sea grass right in front of your eyes, was a memory never to forget. We looked around for more and saw another one. Truly amazing. Lots of amazing fish, eels and coral. We had an underwater camera but the photos and video the media crew gets, are worth the money. They dive down and get really close shots. They also film you swimming and diving which you have as a longtime memory. We didn't visit the cenote and I don't know why not, but we went to another ship wreck. It was actually amazing to see because the tour guide was able to swim around the wreck, through windows etc. Again some lovely media shots from the crew. We would highly recommend this tour, the staff are super friendly and helpful. Truly beautiful under the sea and a tour I would consider to do again.