best day ever - My husband, myself and two friends did the whale shark snorkel. We were on the Caribbean Star with Captain Isaac and Guide Cindy. They were fantastic. It was about an hour boat ride out to our site and they worked hard at finding where the whale sharks were located that day. Only two people at a time go in with the guide. we felt very safe. We got to see so many. You never really know if mother nature will cooperate and it was beautiful. They are such magnificent, gentle creatures. The boat ride was lovely, they provided sandwiches and ceviche. After are snorkel we went to Isla Mujeres and put anchor down in chest deep water and got to get out and swim in crystal clear water. What a fantastic day. Life jackets were provided.

Whale Shark Experience - Amazing experience! Nay and Willy were great, they were very knowledgeable, friendly, and ensured we all had a great time. We swam with the Whale Shark but also saw Dolphins and Green Turtles on this trip thanks to Nay and Willy going the extra mile to ensure we saw everything. Cannot recommend booking with Contoy tours enough.

Whale Shark Swimming - We had an amazing experience on the Carribean Star with our Captain Isack and Cindy! We weren't so lucky at catching viewings at the 1st location, but they took us out further where we were able to see tons of whale sharks! After swimming we had a light lunch and snack. I would definitely recommend!

Incredible, shocking!!! - Awesome!! I have a lot of respect for the sea but it was incredible! Super safe and thanks to our guide and captain, very comfortable. César and Melchor were amazing and prepared us a spectacular ceviche! The shark thing without words!! It felt like I was in a movie! Adrenaline through the clouds!! And they are super calm... it has been shocking! I recommend it 100x100! You just spent a little time on Isla Mujeres, it's worth it, I haven't seen a more beautiful beach!

An Unforgettable Experience - what an amazing experience! my husband and i were a little upset when we woke up the morning of our tour and saw that it was cloudy. We had heard that the whale sharks only come to the surface on bright sunny days. We checked in for our tour and were told if you rent a wetsuit, you do not need to wear a life jacket to swim with the whale sharks! If you're a good swimmer, i would highly recommend this or bring your own. It was $15 pp. Also, make suer you use the bathroom before boarding the boat. You'll be out on the water for a while and the boat does not have one. Keke and Carlos were awesome! They drove us out about 30 miles and were in constant contact with other boats to find us the best spot. After about an hour and a half we saw a giant Manta Ray and some dolphins. The sun eventually peaked through the clouds and the 35 ft whale shark swam by only a few feet from our boat. Out of nowhere 20 other boats showed up and the whale shark swam away, but our guides seemed more experienced than the other boats and were able to find a less crowded area for us. We had a nice manageable group of 8 people which enabled us to swim with the whale sharks 3 times! Keke also captured videos of us that we were able to purchase after the tour. It was about $80, but definitely worth it. We also brought a go-pro with us, but we didn't want to get caught up with taking too many videos and missing out on being in the moment. the stop at Isla Mujeres was gorgeous! the waters are crystal clear and we floated around and snorkeled while Carlos prepared the fresh ceviche. Very tasty! Overall, it was a breathtaking experience that we will always remember. Thank you! (photos are screenshots from our video)

A Fabulous adventure - Absolutely wonderful day! Mother Nature was good to us and we got to see 2 whale sharks as well as a manta ray jump, and.dolphins. Carlos and Enrique were awesome, the Cerviche was delicious. I absolutely recommend!!!

Once-in-a-lifetime-dive - We had the best time on the Whale Shark Encounter. Captain Lobo, Sailor Manuel, and Glenda set us up for the best experience!!! We got the dive technique and instructions to get the best views, the cerviche was delicious, and the videos and photos were perfect to document the dives. Thank you so much!!

Amazing - Today, my boyfriend and I were on the boat with our instructor "Kiekee". We had such an amazing time! We saw a couple of whalesharks and went in the water right on time to see the Whaleshark. We loved it. Thanks to the captain and "Kiekee"!

No Sharks for Us! - I really wanted to see whale sharks and selected Cancun for our vacation spot just for this reason. We went out on August 31 and spent 5 hours in a small boat without seeing a single shark. Did not even have an opportunity to jump in the water. Very disappointing. The operation was at least organized, but if the conditions are not good for whale shark feeding near the surface, then the excursion should have been cancelled or we should have been given partial refunds.

Ordeal - My experience with the whale shark snorkeling adventure in Isla Mujures was nothing short of disappointing. The entire ordeal was a constant series of cancellations, day after day, leaving us to constantly adjust our plans and schedule. This, in turn, pushed out our other tours, causing a domino effect of chaos in our itinerary. What added to our frustration was that they canceled the whale shark tour just a mere half day before it was supposed to take place. This left us with no alternative time to schedule other activities, making our trip feel like a complete waste. It's disheartening that this operation appeared to be so unreliable and ill-prepared. They kept blaming the port authority and the weather for the constant cancellations, but the weather was beautiful, and we had no idea whether the blame on the port authority was even true. All in all, this was a thoroughly disappointing experience, and I would strongly advise others to think twice before booking with this company for their whale shark adventure in isla minutes