Awesome experience - Such a good morning, the whole crew were fun, super nice and obviously loved what they did. Rafting was exhilarating and you always felt in good hands. Jack (Captain Jack) our rafting guide was epic, knowledgable and made sure everyone had a good time! I’d recommend this to everyone in Rotorua! It was a privilege to raft down the Kaituna with such significant Māori heritage and a beautiful river too! :)

Simply Incredible Experience - Did the Rafting Adventure with Kaitiaki today on the Kaituna River. The largest commercially rafted waterfall in the world. The whole team were incredible but a special mention to Captain Jack, our guide. Professional, cool, super friendly and incredibly knowledgeable. I would recommend this experience and this team to anyone looking for one of NZ who wants to experience the trip of a lifetime… Thanks Kaitiaki

A must do! Caruzo, Ben and Jack were amazing! - Caruzo, Ben and Jack were awesome and we had the best time rafting with them!!! Would 100% do again and these three really made it special and fun for us. They definitely took the job seriously and ensured we were safe but also made it fun with jokes, stories and history about the river and its surroundings. Loved it and would highly recommend to anyone!

Unique, Once in a lifetime experiences! - I have been all around the world and this company is one of the best tour companies I have been with! Even before the tour, they were quick, responsive, and accommodating to my questions and request about drop off. In addition, a portion of their proceeds goes towards nature conservation! All the employees I have met are passionate about adventure and nature. You can't beat that! I went on both the Mt. Tarawera volcanic crater tour and whitewater rafting tour in the same day. My guides on the mountain were Tiakiawa and Rangiora. It was special since they were both Māori, guiding us through their sacred mountain. Only this tour company has permission to run this tour because they obtain approval from the tribes who own the land. The guides ensured our safety and really wanted us to have a great time.Rangiora is also a Mitai Maori performer and cares about sharing his culture. The volcano was amazing and has beautiful colors. I recommend going on a sunny day so the views won't be blocked my clouds/fog. Once in a lifetime experience nonetheless! An hour after drop off, Tiakiawa picked me up again for the whitewater rafting. In addition to being my ride for both tours, my guide in the mountain, Tiakiawa was also my photographer for white water rafting! She also told me she had 2 mountain tours the next day! This girl is amazing and needs a raise! Her photographs were amazing and far exceeded expectations. I highly recommend asking for her to take your photos (see whitewater pics). White water rafting was great. Nick was our guide and he knows fun tricks on the boat and great photo ops. He really cares about safety-he keeps hitting my and a few others' helmets on our heads with a paddle because we would forget some steps/directions. It's for safety issues and because I was also paddling the wrong way but hitting people Nick! Other than that great guide and I would ask for him if you want an extra good time in the water. I highly recommend this company and all their tours! I would definitely go with them again!

Fantastic experience - The staff were friendly, helpful and knowledgeable. They looked after everyone on the raft. It was exciting and safe. Highly recommended.

A real adrenalin rush and lots of laughs - Jess on reception was playing AC/DC when we arrived, good start. Ben our kiwi safety guide and Nick our US raft captain were great and the rafting itself was brilliant, lots of good falls and rapids that seemed to come thick and fast. The highlight is the 7m drop, we were up front in the raft and got completely dunked which was great fun. Nice balance of a genuine adrenalin rush without ever feeling unsafe. And don't forget to look around at the scenery, the gorge is gorgeous. One small thought for the Kaitiaki guys, we would have loved a nice hot cup of tea at the end while we laughed at our photos.

So much fun - So much fun. I'd do it again, even twice in a day. Great instructors. Good safety but very fun. You can't really have a bad time.

Fun and Exciting for all skill levels - This trip was a blast! The team that took us out were all great, very skilled, and very focused on safety. I had been rafting once before, over 10 years ago, and no one else in my boat aside from the guides had any experience. Despite that, even those in the boat who were the most outwardly nervous about the trip ended up walking away emboldened and happy. Though the river is exciting, with a good number of rapids and waterfalls, it never felt like something we couldn't handle. I totally recommend checking these guys out!

10/10 - Went on a rafting trip with y’all and had an absolute blast. By far the best rafting experience I have ever had. Captain Jack was a great guide, heaps of fun. The rest of the crew were great vibes too especially Jesse. Really amplified the experience that all of the crew was in the spirit for a good time :)

The worst experience till today - We did rafting for more than 6 times in newzealand this was the first time with kaitaiki & I think it will be the last time our guide ( jack ) was osm but the other guys NICK was the worst if you get any wounds while rafting don't expect a single thing from Them. Some of the guys are really Rude ...I'll post a video soon on my YouTube chanel for the whole incident.ill make sure they will take some strict action against the guys which I have mentioned ..nothing to do with the team there are some staff member who need to get proper training .....