For a more personalized experience, clients can call our dedicated concierge team, available 24/7, to assist with reservations, answer any questions, and tailor the service to specific needs.

Once the booking is completed, clients receive an instant confirmation email or SMS detailing the reservation, including the chauffeur’s name, contact information, and vehicle details.

A follow-up call from our customer service team ensures that all details are correct and any special requests are noted.

Our professional chauffeurs are briefed on each client’s itinerary and preferences to ensure a seamless experience.

The chosen vehicle is thoroughly cleaned, inspected, and stocked with complimentary beverages, snacks, and any requested amenities.

The chauffeur arrives at the specified pickup location 15 minutes early, dressed in professional attire, ready to assist with luggage and ensure a warm welcome.

Clients are greeted by name, and the chauffeur offers a brief overview of the journey, ensuring comfort and answering any questions before departure.

Throughout the journey, clients enjoy a smooth, comfortable ride with climate control, premium entertainment options, and Wi-Fi access.

The chauffeur provides insightful commentary on notable landmarks and scenic spots, enhancing the overall experience.

Complimentary refreshments and snacks are available, tailored to the client’s preferences.

Upon arrival at the destination, the chauffeur ensures a safe and convenient drop-off, assisting with luggage and any other needs.

As a gesture of gratitude, clients are offered exclusive discounts on future bookings and are added to our VIP loyalty program.

Points of Interest

• Hewanorra Airport

• Bottled water

• Gratuities