Great day seeing rafflesia. - Our coordinator understood our priority was to the Rafflesia in bloom. He checked several locations in the area and found one for us at Tambunan. He adjusted our itinerary to take us there to see the flower and still had ample time to see the floating mosque and the University including the Pink Mosque. Coordinator and driver could not have been more accommodating to our desires. We even visited the headhunter village.

Terrible terrible terrible no guide no one opens the door driver don’t talk no one tell us where we are going. Bad bad. - Terrible terrible terrible no guide no one opens the door driver don’t talk no one tell use where we are going or where to buy tickets no service at all.

Terrible Private Tour Experience - The private tour was very disappointing. We booked a private tour of 12 people with this agent. First of all, I was not told that there won’t be any tour guide. When I found out, then I was told the “driver cum guide” will be able to look after us throughout the tour. Unfortunately, the driver himself seems pretty inexperienced. - We had trouble finding him at the port gate (cruise ship arrival port) and had to call the agent to locate him. - Then the van is not really in good condition. The seats are not comfortable and the air conditioning is not cool at all. Worst of all, a big spider popped up out of nowhere in one of the seats and my relatives was so scared - the first stop is the floating mosque and we had no clue as to how to purchase the tickets and the restrictions of the mosque. In the end, we didn’t do anything or enter the mosque. It was a complete waste of time. - The driver didn’t say much throughout the drive and dropped us to a neighbourhood mall for lunch without giving us any suggestions or assistance. Actually he didn’t talk much even one of us sat next to him to help with the itinerary - I complained to the company and they ultimately said they will help find us a guide - The driver drove us to the Mari Mari Village and we were basically on our own buying tickets and scrambling to make sure we know what we are doing - A guide did arrive in the end but we were almost at the end of the tour and we had to go back to the cruise ship - I paid quite a bit for this private tour for 12 of us but instead we actually hired a car with a driver. I searched online and it only cost less than 1,000 ringt to hire a car and driver - we are furious and felt so bad about the whole experience. - would not recommend anyone to use this agent at all.