Broken chain - no problem!! - Did the source to the sea ride from the Kaitoke kiosk to Days Bay, in Eastbourne using one of the e-bikes. Wildfinder was very helpful setting up the ride, even providing me with a spare e-bike battery just in case the original battery died (which it did 3 km prior to my destination). My bike chain broke at the beginning of the ride - although a bike chain repair kit, spare link and instructions are provided along with the spare tyre, I threaded the chain back onto the derailleur incorrectly and got stuck. I contacted Wildfinder and Paycee met me a bit later, where she was quickly able to fix my chain and get me back on the road again. The ride along the south section of the Remutaka rail trail and along the Hutt River is a scenic highlight - it is mostly downhill, with (for the most part) very good gravel or paved bike paths, with only a few sections around Eastbourne requiring street riding. I highly recommend Wildfinder - they have very good bike tours with excellent support and service.

Everything you need for a day on the trail! - The ride on the trail was so fun! It was really helpful to get a ride directly from my hotel up to the start and then everything was provided for you - bike, helmet, water, lunch! So easy! The directions were a little hard to follow at times, but I was able to get there eventually. I wish the trail was better identified on Google maps, but the paper copies that the team provided were really helpful!