Short tour covering the significant sites - The tour was very nice. A smaller tour bus, single deck, held about 30 guests, that had an opening roof (remained closed today). Tour is about 1 hr 15 min. Narrative was good with guide pointing out the specific sites from the automated narrative.

Zagreb on tour - Pleasant "visit" to the beautiful Zagreb, clean city, full of green spaces well maintained and tidy. The tour lasted about an hour and was pleasant with the use of effective audio guides.

Good way to quickly see the sites of the city - I thought this was a perfect way to see the main attractions around the city it’s a small short route so won’t be on the bus for long, we found it easy to walk back once we hopped off. Headsets worked good, enough information about the sites and are given a small map of the route to follow which works well. Bit expensive but you get to see the city and beautiful architecture in one quick journey.

Not very exciting - Wasn’t a very interesting tour. Could have done it all by walking around for an hour or so. No actual tour guide. The driver says nothing, but just points left or right as you pass an attraction.

Poor value for money - This was not the experience I expected. The guide did not interact as I would have expected. He just sat on his backside and pointed to buildings and what they were but no historical information and half the bus couldn't here him.The guide was lazy. In England I would have wanted my money back. Also the headphones

Not worth it - It was neither panoramic (closed in bus not double decker) nor that informative. There was no way to signal you wanted off at a stop and no signage at any of the drive bys to indicate that is where you’d meet to be picked up. Do yourself a favour and pick up a step by step map at any tourist information site and walk to the major sites unless you just want an one hour drive around the city.

Don’t waste your money - Not worth it. No interaction with driver or guide. Headsets don’t work right. They don’t announce the stops. We waited for over half an hour past the time they said they would be back to hop back on and bus never showed up. The area they cover is less than an hour ride. We eventually just gave up and walked the last two stops

Catastrophic organization!!!! - Catastrophic organization!!!! Despite timely Booking Referral there was no comment on how full the individual tours are already booked. And then it came as it had to. Too many people are waiting for too small a bus that can hold just 30 people. And that's still an exaggeration! One would then unfortunately be put off without guaranteeing that one will get a place on the next tour. Really very disappointing!!!

Don't book it!!! A disaster - A disaster. I have never seen such a minibus for HopOn HopOff, have about 15 people and if you are unlucky, which should often be the case, you will not get a seat at all, even if you were one of the first at the bus stop. 1.5 hours waiting for the next bus. An outrage.

Skip this tourist trap - Terrible experience. I Wanted to show my city to a friend from abroad today. Expected the quality of this kind of tours, that is offered all over the world, but was deeply disappointed. My town was presented in such a poor way, that I was ashamed. The guide, who was sitting next to the driver, was far from being kind. To say that he was helpful would be a lie. Dear guests of our city, please apologise us! Because I love this city I want to apologize for such a miserable service to all of the tourists, who visit my Zagreb and make this terrible Hop On Hop Off experience I made today! Let's start with that audio thing on my seat. It didn't work. A few others headphones were broken. During the tour this 'guide's' job was to point with his arm on the side, the building or the monument, that was being described, was on. Not always. The audio content is a complete disaster. So many buildings, squares, important institutions, historical places, extraordinary people, inventors, markets and events weren't mentioned or showed at all. There was music instead.... About the route. It is way too short and should be twice as long as it is now and include the city's main attractions. My message to the tour providing company - until you make some substantial changes shame on you Hop On Hop Off management! Compared to some parts of the world Croatia has a long tradition of well educated, knowledgeable, licensed tour guides. My experience today was far from that.