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Cancun Private Van Transportation: Comfortable Airport Shuttle Services with Professional Drivers
3.4
28 Ratings
Cancun
Experience comfortable and reliable private van transportation in Cancun. Our professional drivers and late model vehicles ensure a safe and enjoyable airport shuttle service. Book now!
Duration:
1 hour
Cancellation:
1 day
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Highlights
- Mexico Travel Solutions - Transportation company
What's Included
- One-way private transfer
- Driver/guide
- Airport drop-off
- Hotel pickup
What's Not Included
- Food and drinks, unless specified
- Gratuities
- Airport pick up
Additional Information
Our transport is comprised of modern, air-conditioned, cozy, secure vehicles, exclusively chauffeured by professionally certified drivers. We constantly raise the bar on excellence through unmatched vehicle quality and creative extra features for our passengers traveling in Cancún. Our team is available at the airport to welcome you upon any flight arrival; we operate all year round, even offering a 24-hour emergency contact number.
- All clients with 5 years of age or older will have to pay full price. Clients with 4 years old or younger have free service except if they need a sit in the vehicle, in that case a full price its going to be charged.
- Zone 1 – Cancun: Hotel Zone and Cancun downtown (including Hostel, Hotel and Airbnb)
- Zone 2 – Playa del Carmen: Hotels and Playa del Carmen downtown (including Hostel and Airbnb)
- Zone 3 – Puerto Aventuras: Aventuras Club Lagoon, Aventuras Club Marina Pto. Aventuras, Barceló Maya Palace Resort, Barcelo Maya Beach, Barcelo Maya Caribe, Barcelo Maya Colonial, Barcelo Maya Palace, Barcelo Maya Riviera, Barcelo Maya Tropical, Bel Air Collection Xpu-ha Riviera Maya, Catalonia Riviera Maya, Catalonia Royal Tulum - Adults Only All Inclusive, Catalonia Yucatan Beach, Chac Hal Al Condos Pto. Aventuras, Coral Maya Turquesa Pto. Aven, Dom. Particular Puerto Aventuras, Dreams Puerto Aventuras, Esencia, Hard Rock Riviera, Lm By Inmense Pto. Aventuras, Omni Puerto Aventuras Beach Resort, Quintas Del Sol Pto. Aventuras, Secret Waters Pto. Aventuras, Serenity Eco Luxury Tented Camp, Villas Del Mar 2 Pto. Aventuras, Villas Del Mar Pto. Aventuras.
- Zone 4 – Puerto Juarez y Costa Mujeres: All Ritmo Cancun, Amara Cancun Beachfront, Atelier Playa Mujeres, Beloved Playa Mujeres, Catalonia Costa Mujeres All Suites Spa - All Inclusive, Dreams Playa Mujeres, Estudio Playa Mujeres, Excellence Playa Mujeres, Finest Playa Mujeres by The Excellence Collection - All Inclusive, Garza Blanca Cancun, Grand Palladium Costa Mujeres Resort Spa, Hacienda Del Mar, Ikarus Kyte, Majestic Elegance Costa Mujeres- All Inclusive, Muelle Pto. Juarez-ultramar, Paradisus Playa Mujeres, Planet Hollywood Adult Scene Cancun, an Autograph Collection All Inclusive Resort - Adults Only, Riu Dunamar, Riu Latino, Riu Palace Costa Mujeres-All Inclusive, Secrets Playa Mujeres, Trs Coral Hotel Playa Mujeres, Villa Del Palmar Cancun.
- Zone 6 – Puerto Morelos: Acamaya Reef Cabanas Beach, Azul Beach By Karisma, Azul By Encanto, Azul Sensatori, Breathless Riviera Cancun Resort Spa - Adults Only - All Inclusive, Casa Palma Pto. Morelos, Casa Palma Real (pto. Morelos), Casa Shiva Pto. Morelos, Casa Wagner Pto. Morelos, Corales Suites Pto. Morelos, Desire Pearl Resort Riviera Maya, Desire Resort And Spa, Dom. Particular Puerto Morelos, Dreams Jade Resort Spa - Inclusive, Dreams Natura, Dreams Riviera Cancun Resort And Spa, Dreams Sapphire Resort Spa - All Inclusive, Excellence Riviera Cancun - Adults Only All Inclusive, Golf Moon Palace, Grand Residences Riviera Cancun, Hacienda Morelos Pt. Morelos, Haven Riviera Cancun, Hideaway at Royalton Riviera Cancun, an Autograph Collection All Inclusive Resort - Adults Only, Hilton Cancún All Inclusive, Hotel Amar Inn Pto. Morelos, Hotel Arena Beach Club Pto. Morelos, Hotel Casa Jardin Pto. Morelos, Hotel El Moro Pto. Morelos, Hotel Gota De Sal, Hotel Marina El Cid, Hotel Ojo De Agua Pto. Morelos, Hotel Posada Amor Pto. Morelos, Hotel The Mangles Suites (pto. Morelos), Hyatt Ziva Riviera Cancun, Las Casitas Pto. Morelos, Las Iguanas Condos Pto. Morelos, Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma, Moon Palace Grand, Moon Palace Nizuc, Moon Palace Sunrise, Nickelodeon Riviera Maya, Ocean Coral Turquesa,Posada El Moro, Royalton Riviera Cancun, an Autograph Collection All-Inclusive Resort Casino, Secrets Riviera Cancun, Secrets Silversands Riviera Cancun, Sensira Resort Spa Riviera Maya, The Fives Oceanfront Pto Mor, Velas Condos Pto. Morelos, Ventus At Marina El Cid, Zoetry Paraiso de La Bonita Riviera Maya - All Inclusive.
- Zone 8 – Tulum & Akumal: 16 Tulum, Akumal Bay Resorts, Akumal Caribe, Akumal Natura Glamping, Alaya Tulum, Aldea Zama Tulum, Alma Tulum, Aloft Tulum, Amaka Calma Riviera Tulum, Amansala Tulum, Ana Y Jose Charming Hotel And Spa, Aqua Viva Tulum, Aquario Tulum, Arena Blue Tulum, Art Hotel Tulum, Arthouse Art Residences Tulum, Azul Tulum by GuruHotel, Azulik Villas Hotel Tulum Exclusive, Bahia Principe Luxury Akumal - All Inclusive, Be Tulum, Boutique Villas Una Vida, Bt Live Tulum, Cabañas Tulum, Calaluna Tulum, Casa Coyote Tulum, Casa Ganesh Tulum, Casa Kopal Tulum, Casa Malca Tulum, Casa Nawal Tulum, Casa Pueblo Tulum, Central Park Tulum, Chiringuito Tulum, Cielo Maya Beach Tulum, Coco Hacienda Tulum, Coco Limited Tulum, Coco Tulum, Copal Tulum Hotel, Coral Tulum, Diamante K, Dom. Particular Tulum, Don Diego De La Selva Tulum, Dorado Seaside, Dos Ceibas Tulum, Dreams Aventuras Riviera Maya - All Inclusive, Dreams Tulum Resort Spa All Inclusive, Dune Boutique Hotel Located At The Party Zone, El Pez A Colibri Boutique, Elements Tulum, Encantada Tulum, Encanto Tulum At Aldea Zama, Ginger Hotel Tulum, Grand Bahia Principe Akumal, Grand Bahia Principe Coba, Grand Bahia Principe Sian Ka´an All Inclusive, Grand Bahia Principe Tulum, Grand Palladium Colonial Resort, Grand Palladium Kantenah Resort, Grand Palladium Riviera Resort, Grand Palladium White Sands Resort, Grand Sirenis Riviera Maya Resort, Green House Tulum, Green Tulum, Habitas Tulum, Hacienda Doña Isabel Tulum, Harmony Glamping Tulum, Hidden Beach Tulum, Hilton Tulum Riviera Maya All-Inclusive Resort, Hip Hotel Tulum, Hotel Ahau Tulum, Hotel Bardo, Hotel Blanco Tulum, Hotel Blue Sky Tulum, Hotel Casa Santiago Tulum, Hotel Cielo y Selva, Hotel Kin Ha Pueblo Tulum, Hotel Maya Tulum, Hotel Panamera Tulum, Hotel Posada 06 Tulum, Hotel Tiki Tiki Tulum, Hotel Xio Akumal, Hotelito Azul Tulum, Hummingbird Double Room at Bufo Alvarius, Intima Resorts Tulum, Itour Mexico Tulum, Jashita Hotel (bahia Soliman), Joy Tulum, Kanan Tulum - Adults Only, Kasa Hotel + Residences Tulum, Kiima Tulum Hotel, Kore Tulum Retreat and Spa Resort - All Inclusive - Adults only, Kukulcan Hostel Friends Tulum, La Chan Cabañita Tulum, La Zebra Tulum, Lamat Tulum - Beach Front Boutique Hotel, Las Ranitas Eco-boutique Tulum, Las Tres Palmas Tulum, Las Villas Akumal, Live Tulum, Lo Nuestro Petite Tulum, Los Amigos Beach Tulum, Los Lirios Tulum, Lucky Traveler Hostel Tulum, Luna Llena Tulum, Luv Tulum, Maison Tulum, Manglex Cenote Eco Hotel Tulum, Mango Hotel Tulum, Mango Tulum, Maria Del Mar Tulum, Maya Cabañas Cenote Tulum, Maya Tulum, Maya Yoga Hostal Tulum, Mayan House Tulum, Mayan Monkey Hotel Hostel Tulum, Mestizo Galery Tulum, Mezzanine Tulum Colibri Boutique Hotels, Mi Amor Tulum, My Way Boutique Tulum, Naay Boutique Hotel Tulum, Nest Tulum Hotel, Nomade Tulum, Nueva Vida De Ramiro, Oh Tulum, Om Tulum Cabañas, Orchid House Tulum, Paamul, Pacha Tulum, Palms Tulum Luxury, Papaya Playa Tulum, Paraiso Hotel And Spa, Paramar Condos Tulum, Pavo Real Tulum, Piedra Escondida Tulum, Playa Kanek Boutique Hotel, Playa Kin Ha, Pocna Tulum Hotel, Posada 06 Tulum, Posada Gota De Sal Tulum, Posada Lamar Tulum, Punta Piedra Tulum, Radhoo Tulum, Residencia Gorila Tulum, Rosa Del Viento Tulum, Saasil Tulum, Sanara Tulum, Secrets Akumal Riviera Maya - Adults Only - All Inclusive, Selina Tulum, Sensimar Resort Riviera Maya, Gourmet, Serena Tulum, Siete Deseos Tulum, Solera Tulum, Sueños Tulum, Sunscape Akumal Beach, Tago Tulum by G Hotels, Tata Tulum, Teetotum Hotel Tulum, The Beach Tulum, The Royal Suites Yucatan By Palladium, The Sian Kaan At Grand Tulum All Inclusive, Tulum Aura Beach, Tulum Dune Boutique Hotel, Tulum Inn, Unico 20 87 Riviera Maya, Villa Alquimia Tulum, Villa Pescadores Tulum, Villas Geminis Boutique Tulum, Villas H2o Tulum, Villas Latinas Tulum, Villas Sirenas Tulum, Wish Tulum, Xcape Tulum, Xibalba Hotel Tulum, Xscape Tulum, Yoga Shala Tulum, Zamas Tulum, Zazil Kin Tulum, Zulum Tulum.
- If you have specific needs or are traveling with pets or service animals, please consider booking private transportation to ensure the safety and comfort of all passengers. Let us know your requirements before your arrival so we can make the necessary arrangements.
- No restrictions, anyone can participate.
Location
Mexico Travel Solutions
Tulum Trade Center
Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
Customer Ratings
3.4
(28 Ratings)
5 stars
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1 star
H4250vjsoniag
Dec 18, 2023
Mr Hans Experience - Excellent service provided by Mr. HANS Rickter, very good treatment and customer service, quite friendly and above all, he knows how to resolve unforeseen events on the spot.
Review provided by Tripadvisor
Christine
Oct 13, 2022
Safe Travels - He arrived on time, helped us with our bags, got us back and forth safely. The van was comfortable and clean. Overall it was a good experience.
Review provided by Tripadvisor
16rudyc
Aug 14, 2022
Great experience - Serena was great, she helped us with our transportation and helped me add 3 more passengers to our return route. She kept me informed and texted me the confirmation. Very nice and helpful. Thank you Serena!
Review provided by Tripadvisor
Countycopper
Jul 9, 2022
I'd use them again, just hope Rubio drives a little slower. - We had to wait approximately 20 minutes for our van transport. Not that big of a deal. After waiting, a van named “Aventour” pulled up and picked us up. The driver was named Rubio. He loaded our bags and off we went to the Hyatt Ziva. Let me tell you, he either needs glasses or driver remedial training. In a 70 KPH zone, he was driving 115 kph. That’s 35 over the limit in and out of traffic. Reminded me of Willow Smiths song “whip my hair back and forth.” That is what our bodies were doing. Hey, at least we got there in one piece. When we pulled into the hotel, he lowered his driver's sunshade that had a bright yellow sign that said he accepts tips. How blatant and in your face. We did trip him though! The return trip was outstanding. The driver was very professional, friendly, and most importantly on time. Oh, he did not drive like a bat out of hell either nor did he solicit tips. All in all, good trip transportation. I would use Mexico Travel Solutions again.
Review provided by Tripadvisor
Andyr517
Jun 5, 2023
Driver Never Arrived - I prepaid for a private van transfer from the hotel to the airport for my family. The driver never came, nor did they call to inform me of anything. After waiting half an hour, the bellman recommended to get a taxi and avoid missing my flight. I used them in the past, but never again.
Review provided by Tripadvisor
Thomaspc7951dr
Jun 5, 2023
Unreliable service - Horrible experience. Booked shuttle service from airport to hotel and back to airport 4 days later. Upon arrival they ask for the phone number so they could call me same or next day to confirm pickup time for the return shuttle. They never did. I tried to call them 2 days prior return pickup 3 times and left a voicemail to get information. No return call. I contacted Expedia to get their attention and then i received an email next day to confirm pickup 6:50am. We were in from of the hotel 6:40am waiting until 7:10am. noone showed up and no-one called about a delay. We decided to hop an the hotel shuttle which was about to leave to the airport so we don't miss our flight. Don't book with them if you want reliable service and decent communication.
Review provided by Tripadvisor
Bigbeachlover
Jun 2, 2023
Transfers in Cancun. - I have purchased transfer from Majestic elegance resort in playa mujeres to Cancun airport on 06/01/2023 .Through Expedia. Mexico Travel Solutions send me email to confirm pick up time at 1pm. Transportation never came, we called MTS multiple time, resort called them, they never answered the phone, never came. After waiting 30 min,
Hotel advice to take the maxi because we can miss the flight and we did. When we came back home we contacted Expedia, they called MTS and they declined refund.
No apology, no money back. Luckily we did not miss the flight/it was delayed 1hour/.
We use MTS before, did not have problems in the past but this time it was horrible.
MTS do not answer the phone or reply emails in timely manner and Expedia do not stay behind. Do not use transfer services offer by Mexico Travel Solution or you can miss your flight.
Review provided by Tripadvisor
Markodani
May 30, 2023
Terrible - We had terrible experince with this company. I confirmed the pickup from the hotel to the airport a day before so there wouldnt be any issues. On the day of the pickup, they were over one hour late which casued us to miss our flight. We were forced to book another flight and are out $1000 due to their negligence. They refused any responsibility. I do not recommend this company by any means.
Review provided by Tripadvisor
Dandouneh
May 17, 2023
Don't use this company if you do not want to miss your flight. - We made a reservation with this company to be picked up from the hotel to the airport. In the reservation we included the flight number, email addresses, and phone numbers. We tried to call them numerous times the day before to confirm pick up time but no one answered the phones. We sent them emails the day before the departure day but we did not get any replies. Because of this company incompetence we lost our flight and incurred significant expenses at the airport. They never made any efforts to contact us to confirm pick up time but they did take our money.
Review provided by Tripadvisor
412afsanehm
May 3, 2023
Bad experience - Upon our arrival, we had to wait outside for approximately over 50 min for our scheduled transportation. They blamed it on traffic but GPC and Google map didn’t show any traffic!!! Then they wanted to send us with shared Van although we reserved and paid for a private van. The fun doesn’t stop there. The day before we were supposed to go back. I called 24 hours in advance to change our pick up time, and they sent me an email and had me verify new pick up time via email which I did. I also got confirmation via phone( two representatives confirmed the time with me: Luisa and Alfredo). But on the pick up date, they came way earlier than requested time and left without informing us of their departure. When I called them to ask why they came earlier than expected time and didn’t wait till we can come down, they put me on hold for 20 min and then representative said I had to wait at least 30 min before they can accommodate me with another ride but they won’t promise that they can get to me on time! I ended up having to get a taxi back to the airport after I had already paid MTS for transportation. This issue happened because not only they have internal mis-communication or better put no communication among representatives and drivers, but also they don’t honor customers requests and then blame stressed out customer for their representatives and drivers’ mistakes. To make it even more interesting, they send you a disclaimer form to fill in to technically cover their ass in case of not rendering promised quality service. ( FYI: form is only for delay in case of unexpected traffic jam or delay due to vehicle mechanical failure which our case was not falling under any of above criteria) So if you face an issue and you need to change your pick up or drop off time, forget about your money and be ready to take a risk of missing your flight! Also if you call them after misfortunate incident, they put you on hold so you completely give up on following up and claiming refund! To summarize, Don't book with this agency. just take taxi from airport or from your resort cause it is cheaper and more reliable! And don’t fall for their initial friendly calls prior to your trip, they call you thousand times to sell you additional services and packages but when it comes to resolving your issue, they give you hard time and completely ignore you!
Review provided by Tripadvisor
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