Matt and the team did a... - Matt and the team did a great job ! Very helpful always making sure we were having a good time. Boat 18

Great Experience Overall - The service was impeccable! Matt and his team were very friendly and attentive to the group. It was a windy afternoon so the ride out was rough and there were many times where you get splashed with water. However, the ride back was very smooth. Highly recommend this excursion.

Amazing experience! - This tour was so much fun! We were picked up at our hotel in Tulum and taken about 30 min north to the boat. The staff was amazing on the boat; very attentive, friendly and funny. Clement was our boat guide and he was amazing. The water was too choppy the day we went to go snorkeling in the ocean, but instead we went to a beautiful lagoon to hang out, paddle board, eat and drink. My partner and I agreed this one by far one of the best days we spent in Tulum! It’s a Must see from us!

From start to finish awesome! - Fantastic, it is a tour that you cannot miss, the views, the excellent service, snacks, drinks...it gives you much more than what you pay for!

Nice tour experience - It was a great experience and the guide helped us at anytime we needed, I would recommend this tour, because for my first time sailing, I loved it.

Excellent - Excellent service from reception to experience. My wife, my children and I loved it, we had a great time and an unforgettable experience. There is no doubt that Mexico is a great country

Majestic walk - Easily the best company. It exceeded all my expectations. Excellent customer and on-site service. Super recommended

Balling on a budget! Worth it! - Very well worth it! I would totally book this again… I love being on the water and private boats are soooo expensive! Staff was very attentive and fun while making sure we all had fun and were safe. Amazing experience! I would book again. Thank youuuuuuuu!

Disappointment - The tour was rescheduled to an alternate tour due to weather conditions, but we were not told until after we were transported to the marina and were checking in. The transportation from the meeting point to the marina was on time, safe, and clean. Upon arrival, I was told they could not refund my money through them and that I could try through Viator, but it was too late, as we were leaving in 20 minutes. We opted to go on the alternate tour, since it was our last day in Tulum and so we wouldn’t lose our money. The tour alternative was described as to anchor the boat in a bay with calm waters. Paddle boarding was available, but no snorkeling. This bay would later be filled with other boats probably with the same weather problem. The boat was clean and nice. But, when we were about to leave the marina a huge storm came and it poured down rain and was really windy. We circled in the marina a few times getting drenched and blown around ( we thought they were going to take us back) but the crew decided to still take us out into the open waters. It was really scary. The ocean was really, really rough, the waves were big, and we were being soaked in our clothes with rain. As we plowed through the waves, Many yelled to go back, but they kept going. My family was scared. About 15 minutes later we arrived to the marina where we stayed several hours and way longer than anticipated. I’m not sure why, perhaps the weather or ? The marina was crowded with other boats and guests coming in and out. The smell of exhaust was strong, music was competing among all the boats, and people were getting intoxicated. The crew were VERY attentive with serving drinks and nice to guests. They were really working hard. In my opinion, some people were way over served. Albeit, it was open bar, but you can tell when someone has had enough. I would have left with my family if I could have after observing some guests behavior. I assumed we stayed so long and the open bar drinks were so generous due to the change in plans and they wanted to make guests happy. The lunch was just okay. Overall this day was a disappointment. The alternative was not worth the money and safety and comfort of the passengers should come first. BTW no safety measures regarding life preservers were shared with guests. They should spend a minute on this esp. when taking guests out in these weather conditions. However, When a guest was shoved overboard by another guest and injured they did attend to his wounds and have him sign a waiver. I only give this tour a 2 because they crew and van transportation had good service, but the company should not have sent guests out in these weather conditions and over-serve to that extent. This was not a luxury tour.

Stay Away - Terrible service. Staff on board were extremely rude and the big bald frenchie was the worst of the all. STAY AWAY FROM THIS TOUR.